Terms of Use

PLEASE READ THESE ONLINE TERMS OF USE CAREFULLY. BY USING THIS WEBSITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, THEN DO NOT USE THIS WEBSITE OR THE SERVICE OFFERINGS IT PROVIDES

TERMS OF USE
Last modified on April 5, 2019

Welcome to HomePro Match! HomePro Match, a service owned and operated by Basement Systems, Inc., provides a searchable online directory to assist home owners and commercial property personnel to find and connect with a pre-screened registered professional contractor ("Professional") and offers informative content about home and commercial property maintenance on its website (our "Services").

DISCLAIMER: The Services are designed to provide an efficient online tool to assist you in finding contractors in your area. HomePro Match is not in the business of performing, recommending or evaluating professional contracting services and does not endorse or recommend the contractors listed in our directory. Users of our Services must work directly with any contractors they find using our Services in order to enter into contract with a professional contractor. We are not agents of the contractors.

  • 1. PARTIES TO THESE TERMS.

    These Terms of Use supplied by Basement Systems, Inc., and its affiliates ("we" "us" or "HomeProMatch") apply to Visitors, Users and Professionals our website (collectively referred to as "you") as those terms are defined below:

    • Visitor:

      Someone who accesses our website directly at www.homeProMatch.com or through any HomePro Match mobile application ("apps") (collectively, the "Site"), who may perform searches on our online directory but does not provide any personal information in order to obtain further Services, such as filling out an online form or contacting a professional contractor.

    • User:

      A Visitor who uses our Site and/or online directory and signs up for our online service offerings such as sending a service request to a Professional via an online form or contacting the Professional using the Professional's contact information as provided on our Site.

    • Professional:

      A Visitor who is a licensed contractor who registers with us to participate (or be included) in the HomePro Match online directory of services and other promotional service offerings provided to Professionals ("Directory Services"), in accordance with the Professional's Directory Services Requirements. For Professionals, Directory Services are part of our Services.

      Regardless of whether you are a Visitor, User, or Professional, you are not our employee and by providing you with these Services, we are not creating any employment, partnership, franchise or agency relationship.

      You must be at least 18 or older to use our Site, or the age of majority in the state where you live to use the Site. Minors under 18 and at least 13 years of age are only permitted to use our Site or Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Use of the Site or Services by anyone under 13 years of age is strictly prohibited.

  • 2. ACCEPTANCE OF THESE TERMS IS REQUIRED TO USE THE SITE.

    The Terms of Use is an important legal document that sets out important information regarding the rights, obligations and restrictions that apply to you depending on how you use our website and Services.

    Please review carefully the terms below to understand the obligations and responsibilities we both have to each other. If you do not agree to these terms, then please discontinue use of the Site and do not use or sign up for our Services.

    By your continued use of the Site or apps, and/or use of our Services, you will be indicating that you agree to these Terms of Use and understand that such agreement will constitute a binding contract.

    Other Policies that may apply to You:

    These Terms of Use include our Privacy Policy and Acceptable Use Policy. In addition, Professionals are required to review and accept the Professional's Directory Services Requirements in connection with their registration in order to qualify as members in our Directory Services. All of these additional policies are incorporated by reference to these Terms of Use and thus are accepted by You if applicable and if you continue to use the Site and/or Services.

    NOTICE: Please be aware that these terms contain a binding arbitration clause

  • 3. HOUSE RULES FOR USERS AND PROFESSIONALS WISHING TO USE OUR SERVICES ON OUR SITE.

    In exchange for these Services, you make us the following commitments:

    • Authority.

      You are the person who has the full authority to register for our Services and to provide us with the information about your home or business. If you are a business User or Professional, you must have the authority as an employee of your business to sign up for the Directory Services and abide by the Terms of Use.

    • Cooperation and Honesty.

      You will be honest with us and with each other providing complete and accurate information about who you are and update any changes we need to know about you in order for us to continue to provide Services. It's prohibited to use false information or impersonate another person or company through your account. Professionals agree to abide by the Professional's Directory Services Requirements.

    • Proper Account Set up.

      If you register for Services or Directory Services on our Site you will create only one account (your own) using a unique password. You are responsible for any activity on your account so it's important that you take steps to protect your password. Your password, or account will not be shared with anyone else without our permission. Professionals agree to abide by the Professional's Directory Services Requirements.

    • Protection of our Site.

      You will not upload viruses or malicious code or do anything that could disable, overburden or impair the proper working or appearance of our Site, platform or technology. Nor will you reverse engineer our technology nor crawl, scrape, or spider any page of the Services or use any other automated or by-hand methods to access data or systems you do not have permission to access.

    • Respectful of our Online Community.

      You will abide by our Acceptable Use Policy terms. They ensure that you respect our online community and do not post anything that could potentially offend others or violate their rights, or break the law. Keep it clean, honest and nice.

    • Scope of Services.

      You understand that any communication or interaction made between a User and Professional relating to entering into a service engagement is beyond the scope of Services. Users and Professionals who elect to negotiate and enter into an agreement for the contracting services do so at their own risk and we assume no responsibility for such interaction nor for the use and collection of data beyond what we collect as part of our Services as set forth in our Privacy Policy.

  • 4. COLLECTION OF "YOUR CONTENT".
    Information We Collect.

    In connection with our provision of Services, we will collect information from you about who you are, what services you want to obtain or to give, and for commercial Users, a description of your business. We may collect content you upload through our Site or apps, or information you provide to us through emails or telecommunications. All of this information we will call "Your Content" and Your Content may include:

    • Visitor Traffic.

      We collect visitor traffic to our Site in accordance with our Privacy Policy.

    • Ordering Information.

      We will need to collect from Users and Professionals the following information when you sign up for our Services and/or contact a Professional if a User using the contact information on our Site including on a Professional's Profile Page:

      • Users
        • Contact Information:

          address, contact information, and for Users and Visitors seeking commercial contractors, an employee or owner contact name

        • Services information:

          If a User, we may collect information relating to the types of services needed

        • Telecommunications with Professionals are Recorded:

          In order to facilitate the Directory Services we provide to the Professional, we may track and record your telephone or cellular communications with Professionals using the contact information provided on our Site including on the Professional's Profile Page.

      • For Professionals

        who wish to sign up for our Directory Services and be listed in our directory of service providers and/or have a profile page ("Profile Page") on our Site, we need you to provide us sufficient information in order to process your application as a Professional in accordance with the Professional's Directory Services Requirements.

    • Online Content.

      Content you post using our Services may include:

      • Any names, photos, videos, reviews, comments, usernames, links or other data or text you elect to upload. business description, reviews, comments, usernames, and links
      • Online Forum discussions
      • Online discussions and Support questions
      • Data, text and any other content you elect to upload, post or transmit through the Services
      • All data, graphics, text, names, marks, logos, hypertext links to other websites and other information incorporated in, transmitted through or published or displayed on a Professional's Profile Page on our Site.
      • For Professionals, all the applicable content above including all of Your Content in your Profile and on your Profile Page(s), including your trademarks and logos. See the Professional's Directory Services Requirementsfor additional requirements.

    Privacy Policy. Any information we collect from your use of our Site and/or Services including Your Content that contain Personal Data (e.g., information that could reasonably identify an individual person) will be treated in accordance with our Privacy Policy. You consent to our use of your Personal Data as set forth in the Privacy Policy.

    Third Party Collection of Data. Please note that we have no responsibility for the collection of data, including your Personal Data, outside the scope of our Services.

  • 5. MANAGEMENT OF YOUR CONTENT AND OUR RIGHT TO USE IT.
    • You are responsible for Your Content.

      It is up to you to conduct an appropriate review with respect to any of Your Content and ensure it complies with these Terms of Use including the House Rules, and the Acceptable Use Policy. You further agree that we are only acting as a passive conduit for your online distribution and publication of your Content.

    • Your Content including Reviews should be lawful, respectful and honest.

      Any of Your Content, including reviews that you post must avoid being offensive, illegal, discriminatory, dishonest as required under our Acceptable Use Policy and our House Rules. Please review the House Rules in Section 3 above and the Acceptable Use Policy carefully including our review requirements since any violation of this could result in our removing Your Content and/or suspending or terminating your use of our Services.

    • You need to backup Your Content.

      You are responsible for backing up Your Content and ensuring that you have copies in the event your account is suspended or cancelled. We have no obligation to return Your Content to you if your account is terminated or suspended.

    • You give us Permission to use Your Content.

      By posting Your Content on our Site and/or accessing the information on our Site to contact a Professional or to set up a Profile and Profile Page if a Professional, you are granting us (including our parent company and affiliates) permission to collect, store and use it. You still retain the ownership of Your Content; this grant to us allows us to maintain the Site and to perform and improve the Services. The legal grant of rights is as follows:

      You hereby grant us a worldwide, royalty-free, fully-paid-up, non-exclusive, transferable, sublicensable, perpetual, irrevocable license to copy, perform, display, store, distribute, translate, and edit, modify, and create derivative works from (including incorporating into other works), hyperlink, and otherwise use Your Content you post for the purpose of enabling Us to provide the Services, including, without limitation, storing and retrieving Your Content, making Your Content available through the Services, marketing and promoting our Services on our Site and through any format or channels, including third-party websites or advertising mediums, adapting, reformatting and modifying the Content for technical display and transmission, conforming Your Content to the limitation and terms of the Services, and any other use related to the maintenance, provision and improvement of the Site, App and Services, including making archival or back-up copies of Your Content on our Site.

      We reserve the right to edit or remove Your Content, in whole or part, for any reason (which may include a violation of our House Rules in Section 3 above or our Acceptable Use Policy, or in accordance with applicable law). We do not guarantee that we will publish all of Your Content.

    • Feedback.

      You are welcome to provide us suggestions and feedback as to how better improve our Services. Any such unsolicited ideas or other materials you submit to Us are considered non-confidential and non-proprietary to you and we will have the rights contained in the license grant above to use and incorporate your feedback into our sites and Services any suggestions, enhancement requests, recommendations or other feedback provided by you at no cost.

    • Your Content that you post on our Site is not Confidential.

      You agree that you have no right of confidentiality with respect to any of Your Content that you publicly post on our Site. For more on the protection of your personal data, please review our Privacy Policy.

    • Your Content shared beyond the scope of Services and our Privacy Policy is not our responsibility.

  • 7. CANCELLATION.

    Unless you have entered into an agreement with us that specifies otherwise, Users or Professionals who have set up an account with us may terminate any time from your account settings. For more information, Professionals should review the Professional's Directory Services Requirements.

  • 8. NO WARRANTIES.

    YOUR ACCESS TO, USE OF AND RELIANCE ON OUR SITE AND SERVICES AND CONTENT ACCESSED THROUGH OUR SITE AND SERVICES IS ENTIRELY AT YOUR OWN RISK. OUR SITE AND SERVICES (INCLUDING, WITHOUT LIMITATION, THE WEBSITE, PLATFORM, APPS, PROGRAMS, SERVICES, FORUMS AND CONTENT ACCESSED THROUGH THE WEBSITE, PLATFORMS, PROGRAMS, SERVICES AND FORUMS) IS PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND.

    EXCEPT AS OTHERWISE REQUIRED BY LAW, ALL EXPRESS AND IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) ARE EXPRESSLY DISCLAIMED.

    WITHOUT LIMITING THE FOREGOING, EXCEPT AS OTHERWISE PROHIBITED BY LAW, WE ALSO DISCLAIM ALL WARRANTIES FOR OR WITH RESPECT TO:

    1. THE SECURITY, RELIABILITY, TIMELINESS, APPROPRIATENESS, ACCURACY AND PERFORMANCE OF OUR SITE AND SERVICES AND CONTENT ACCESSED THROUGH OUR SITE AND SERVICES. We do not represent or endorse the accuracy or reliability of any advice, opinion, statement or other information provided by any individual information provider provided on our Site, or any other Site you access through our Site, including the websites of Professionals. Reliance upon any such advice, opinion, statement, or other information shall be at the Visitor's own risk;

    2. THE SCREENING PROCESS OF THE PROFESSIONALS OR THE INFORMATION PROVIDED ON THE PROFESSIONALS (ON OUR SITE OR ANY OTHER SITE YOU ACCESS FROM OUR SITE), INCLUDING REVIEWS IS ACCURATE, RELIABLE, SUFFICIENT OR UP-TO-DATE. The provision of information related to the Professionals is for general informational purposes only and is not intended to be relied upon as the basis for any decision nor does it constitute a recommendation to make any decision. We assume no responsibility for, nor do we endorse the content, offerings, description or provision of services by any Professionals. Users are encouraged to undertake their own enquiry relating to a Professionals' professional background as they deem necessary.

    3. THE QUALITY, APPROPRIATENESS, TIMELINESS, COST EFFECTIVENESS OF ANY OF THE PRODUCTS OR SERVICES PURCHASED OR OBTAINED BY YOU THROUGH THE SITE OR BY THE PROFESSIONALS OR OTHER THIRD PARTIES, OR THE DATA HANDLING BY ANY PROFESSIONAL OR OTHER THIRD PARTY OUTSIDE THE SCOPE OF SERVICES. We make no warranties on any products, services, information, or other materials purchased or obtained by you through the Services nor warrant that they will meet your expectations. We have no responsibility for the data handling practices of the Professionals or other third parties that are undertaken outside the scope of these Services.

    4. THAT THE SITE AND ITS PERFORMANCE AND OPERATIONS WILL BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, OR ERROR FREE OR THE SITE AND/OR THE SERVER UPON WHICH IT IS BASED ARE FREE OF VIRUSES, SPYWARE, WORMS, ADWARE, TROJAN-HORSES, AND ANY OTHER MALWARE, MALICIOUS CODE OR HARMFUL CONTENT, NOR THAT THE SITE WILL BE SUBJECT TO CORRECTION.

    THESE DISCLAIMERS WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

  • 9. DISCLAIMER OF LIABILITY.

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT IN NO EVENT SHALL WE, INCLUDING OUR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, SUPPLIERS, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR SITE OR SERVICES OR ANY DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH: (1) THE USE OR INABILITY TO USE OUR SITE OR SERVICES INCLUDING THE CONTRACTING SERVICES OF THE PROFESSIONALS; OR (2) ANY OTHER MATTER RELATED TO OUR SITE OR SERVICES, WHETHER BASED ON WARRANTY, COPYRIGHT, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO US SHALL IN NO EVENT EXCEED FIVE HUNDRED DOLLARS ($500).

  • 10. INDEMNIFICATION.

    You agree to indemnify and hold us and (as applicable) our officers, directors, agents, employees, partners and suppliers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents it incorporates by reference (including the Acceptable Use Policy and Professional's Directory Services Requirements), Your Content transmitted and/or posted on our Site, or your violation of any law or the rights of a third party.

  • 11. RIGHT TO USE OUR SITE AND RESTRICTIONS
    1. Scope of Use.

      So long as you comply with the requirements of these Terms of Use, we hereby grant you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to access and use our Site including all of our intellectual property solely in connection with obtaining the services and benefits offered therein. Professionals authorized to access the Directory Services may do so only upon compliance with the Professional's Directory Services Requirements. Other than these foregoing rights, you acknowledge that you shall acquire no rights to our Site or our content, and that between you and us, all the intellectual property rights in our Site and content are owned by us or our licensors.

    2. USE RESTRICTIONS.

      Except as expressly permitted under this Agreement, you agree not to, nor will you allow any third party (whether or not for your benefit) to violate this Section, the House Rules in Section 3 of these Terms of Use above or the Acceptable Use Policy. You agree you will not remove, modify, or make derivative works of any of our Marks from any of our content on our Site. By Marks, we mean our trademarks, graphics, logos, page headers, button icons, scripts and services names included in or made available through our sites and services. These Terms of Use do not authorize you to use our Marks or any similar or related marks for any use pertaining to classified advertising, internet advertising, social networks, online forums, online communication services or any similar or related use that is likely to cause confusion on the part of, to cause mistake by or to deceive the public as to any affiliation, connection, association, origin, sponsorship, approval or endorsement by or with us.

  • 12. THIRD-PARTY SITES.

    Our Site may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Visitors to review the privacy policies of third-parties' sites.

  • 13. REPORTING VIOLATIONS OF INTELLECTUAL PROPERTY RIGHTS, OUR POLICIES OR APPLICABLE LAW

    The content that is published on this Site is not within our control. We are under no obligation to, and do not scan the content used in connection with our Services to determine its appropriateness or illegality. We respect the copyright interests of others, however, and will take appropriate action upon receipt of notice that any materials published on our Site infringe another party's copyright.

    If you believe any materials contained on our Site infringe another's copyright, you should provide us with written notice that is sufficiently detailed as to permit us to a) locate the allegedly offending material; b) ascertain the legitimacy of the claim that the material is offending and the identity of the copyright owner, and verification of your status as someone authorized to act on behalf of an owner of a right that is allegedly infringed if such a claim is made; c) your contact information sufficient so that we may contact you including your email address and telephone.

    Upon receipt of such notice, we will, in appropriate circumstances and at our discretion, remove the offending material or terminate the account or access of users who infringe the intellectual property of others. Such notice (pursuant to the Digital Millennium Copyright Act), may be sent to us as follows.

    By Mail:
    HomePro Match
    60 Silvermine Road
    Seymour, CT 06483
    [email protected]

  • 14. DISPUTE RESOLUTION AND ARBITRATION.

    We believe we will be able to resolve most disputes or issues you may have using our Sites and Services. If you have a dispute with us, you must first contact us for assistance in resolving it informally at [email protected]. If any dispute with us is unable to be resolved informally within a period of sixty days, then you agree that any legal dispute that relates to our Site or Services shall be settled by binding arbitration under the rules of the American Arbitration Association ("AAA"), unless the matter is a proper claim to be brought under injunctive or other equitable relief. The parties shall appoint as sole arbitrator a retired judge who presides in the State of Connecticut. The parties shall bear equally the cost of the arbitration except that the prevailing party shall be entitled to an award of reasonable attorneys' fees incurred in connection with the arbitration in such an amount as may be determined by the arbitrator. All decisions of the arbitrator shall be final and binding on both parties and enforceable in a court of competent jurisdiction. Any claims under these Terms of Use, including arbitration, shall be brought in Connecticut, and the governing law shall be Connecticut, without regard to their conflict-of-law provisions. Any cause of action arising under these Terms of Use must be commenced by you within one (1) year after the claim or cause of action arises.

    The United Nations Convention on Contracts for the International Sale of Goods in its entirety is expressly excluded from these Terms of Use, including, without limitation, application to the Site or Services.

  • 15. EXPORT.

    Our Services are controlled and operated from the United States and our software underlying our Services may be subject to United States export controls. None of our software may be downloaded or otherwise transported or transferred in violation of any applicable laws or regulations including United States export laws.

  • 16. MODIFICATIONS.

    We reserve the right to make changes, updates or modifications to our Site and Services and to these Terms of Use at any time by posting notices on our Site or in such other manner in our reasonable discretion. Your continued use of the Site and/or Services is an acceptance of such changes and if you do not agree to such changes, then you should discontinue using the Site and/or Services.

  • 17. GOVERNING LAW / JURISDICTION.

    The Terms of Use will be interpreted, construed, and enforced in all respects in accordance with the local laws of the State of Connecticut, U.S.A., without reference to its choice of law rules. Both parties submit to the sole and exclusive jurisdiction and venue in the state and federal courts of Connecticut.

  • 18. ANTI-DISCRIMINATION.

    We will abide by all applicable U.S. and Canadian laws relating to non-discrimination including on the basis of race, color, handicap, age, religion, national origin, sex, and sexual orientation in the delivery and performance of our Services, including our screening of Professionals, Anyone suspecting a violation of discrimination laws in connection with our Site or Services should promptly contact us at [email protected] or 1-800-281-3765.

  • 19. MISCELLANEOUS.

    We may assign our rights and obligations under these Terms of Use without your prior consent to any new provider of our Site and/or Services. If any provision of these Terms of Use shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. Our failure to assert a right or provision under this Agreement will not constitute a waiver of such right or provision.


ACCEPTABLE USE POLICY

This Acceptable Use Policy ("AUP"), applies to your use of our website, platform or services ("Services"). The AUP is designed to ensure compliance with the laws and regulations that apply to us. It also protects our customers and users, as well as our goodwill and reputation.

The AUP is very important to us and you cannot use the Services unless you agree to them. By using these Services, you are indicating your acceptance of the AUP.

You agree to abide by the following AUP requirements:

  • 1. Services may be used only for a proper and appropriate purpose. You may not violate any applicable law or regulation, or encourage any conduct that could constitute a criminal offense or give rise to criminal liability. Prohibited behavior includes:

    1. Using our Services to violate any law, rule or regulation;

    2. Engaging in conduct that is libelous, defamatory, threatening, harassing, invasive of privacy, abusive, harmful, discriminatory, pornographic, obscene or offensive.

    3. Falsifying your user identity information to us or other users of the Services;

    4. Review Policy. We want to promote a safe and respectful online community. Reviews may only be made in accordance with this AUP and by the person or entity who has first-hand experience with the products, business, or individual whose services are the subject of the Review. Reviews that are fake, spam, off-topic, impersonating others, or made for financial gain are not permitted.

    Negative Reviews of Professional Contracting Services. Reviewers should keep in mind that reviews can impact a contractor's reputation and livelihood. If you have had a negative experience, try to resolve it first with the Professional directly if possible before posting a negative review. If you have feedback, present it in an honest and respectful manner as opposed to personal attacks or using derogatory or vindictive language. We reserve the right to display, publish, post or remove reviews submitted on the Site.

  • 2. You cannot engage in deceptive or unsolicited email or communication practices or violate the CAN-SPAM Act, FCC or its equivalent, or any other local state law relating to electronic communications. Prohibited conduct includes:

    1. Junk or unsolicited bulk or commercial email, spam, chain letters, pyramid schemes, posting multiple messages on our website including forums that are similar in content, sending email in an anonymous fashion, forgery in an email or its contents, robo-dialing or sending unsolicited calls or commercial advertising.

  • 3. You may not infringe on our or any third party's intellectual property rights (e.g., trademark, copyright, patent, trade secret, or other proprietary rights) or the rights of publicity or privacy. Prohibited behavior includes:

    1. Removing any copyright, trademark or patent notice contained on or accessible through our website that is not your own;

    2. Transmitting any material, non-public information or trade secret about any person, company or entity without the authorization to do so;

    3. Posting photos, videos or other content on or through our website for which you do not have a legal right to do so, and/or or which could violate a third party's right to privacy or right of publicity.

  • 4. You may not use or sign up for our Services for the purpose to obtain proprietary knowledge about our offerings and systems in order to acquire a commercial advantage as a competitor.

  • 5. You will report any suspected violations of this AUP to us at the email set forth below and cooperate with us in any investigation of a violation of this AUP, including our requests for removal of any offending practice by you in violation of the AUP.