About Us

Here at Master Services, it's our goal to improve health and overall functionality of a structure's below ground space. With services like crawl space repair, basement waterproofing, foundation repair and more, the experts here at Master Services are highly trained and ready to tackle any project. A proud member of the Basement Systems Network, we aim to provide high-quality service and workmanship. Reach out for your free, no obligation estimate today! 


Services Provided

  • +Basement Waterproofing

    • Basement Dehumidifiers
    • Basement Floor Crack Repair
    • Basement Mold Remediation
    • Basement Wall Crack Repair
    • Basement Window Installation & Replacement
    • Elevator Pit Waterproofing
    • Exterior Basement Waterproofing
    • Interior Basement Waterproofing
  • +Concrete Leveling & Repair

    • Concrete Leveling & Mudjacking
    • Concrete Resurfacing
    • Concrete Sealing
    • Concrete Steps Leveling
    • Cracked Concrete Step Repair
    • Driveway Leveling
    • Interior Slab Leveling
    • Patio Leveling
    • Pool Deck Leveling
    • Sidewalk Leveling
  • +Crawl Space Waterproofing & Encapsulation

    • Crawl Space Access Doors
    • Crawl Space Drainage Systems
    • Crawl Space Encapsulation & Repair
    • Crawl Space Sump Pump Installation
    • Crawl Space Sump Pump Repair
    • Crawl Space Vapor Barrier
    • Crawl Space Vent Covers
    • Dig Out Crawl Spaces
  • +Doors

    • Cellar Door Installation & Replacement
  • +Sump Pump

    • Sump Pump Installation & Replacement
    • Sump Pump Repair & Service
  • +Windows

    • Egress Window Installation & Replacement

Company Highlights

  • 24/7 Emergency Service
  • Residential & commercial services
By Jack
Thank you for the work. If my basement stays dry, i will give you a 10 when asked to survey you again. Thank you
By Jack
Very Pleased wiht [company] Company. No more basement water in the areas they repaired. Thank you MaterDry.PS. I am still waiting on my last $100 coupon refund. I mailed my coupon to office staff January 4th
By Pastor
Overall the work done exceeded our expectations. We have a very small leak in one of the drain pipes but that is not a big deal. I am very happy with the job. We had rain the day after the job was complete. The sump pumps worked perfectly. I have never seen our crawl space so dry. Also our basement does not have water running down the middle of it any more.
By mike
everyone was great to work with
By Becky
We have not yet had a rain like we had in July so the effectiveness of the drainage system and sump pump have not been fully tested yet.
By Brandon
I would highly recommend you to people for your great service and attention to customer service. As I said, you did a fantastic job and I wish I would have known about your company a couple of years ago when my problems began. Thank you for all that you did.
By Brandon
I would just like to say that I am nothing but impressed with your company.
By Dan
Not convinced I got top notch install. There were quite a few blocks damaged. Where I had no seepage in block wall before...definitely compromised wall integrity of wall and structure. Now hidden by vapor barrier plastic sheet. Can't help but worry. It will be hidden by wall in finished area but unfinised area looks less than stellar.I will be very pleased if it works as advertised, but time will tell.
By John
As this has been done recently,I have some time to wait for results to confirm a dry basement.
By Robert
So far so good. We'll have to wait for a bad rain to see how it goes. We would be interested in the annual contract.
By Evonne
I would recommend your company to anyone that has water problems. I feel like I never have too worry about water damage again. That is so satisfying too me. I always dredded it when it would rain hard now I don't have too worry anymore. Thank you [company] for lifting that off of my houlders
By Lance
I've attempted to contact Walt several times to no avail. I need an assessment for house in Tellico Village.
By Pam
Exceptional and timely service. No pressure sales. Will recommend to friends and family.
By Nancy
The crew did an excellent job. Very polite and hard working. I could tell they wanted to please me with the work. I will be sure and advertise for [company]. Thanks
By Warrwn
I was not at all impressed with the company you had move the water heater.
By Bill
THE SALESPERSON AND THE WORKER DID A GREAT JOB !!!
By Jim
had to sell my house- would have done it my way and saved my money if I was still staying in the house. It helped to sell the house.
By David
I would like to personally thank everyone who helped us during the repairs of our home. In addition, we also purchased a dehumidifier and had our crawl space under the house encapsulated. Steve Price did a great job inspecting our home and coming up with a solution to solve our problems under the house with moisture. Nick, Ben, and Anthony did an amazing job fixing our floor and installing the dehumidifier and encapsulating our crawl space. They did not stop until WE were satisfied with the floor. They are a great crew and we are so glad to have had them working on our home. Thanks guys we appreciate you!
By Danny
Excellent service and outstanding customer service
By Larry
Did a good job on the install. Some things seemed either rushed or not done completly proporly. Finish on the new concrete is a bit rough. Overall the experience was positive and the system seems to be working proporly.
Eric A.
Versailles, KY
The job done was very satisfactory, as well as the clean up, presentation and products.
Michael S.
Richmond, KY
The installation crew was a good bunch of guys, and I am well satisfied with the job that was done.
Jennifer E.
Richmond, KY
I chose [company] because they offered a lower quote and the sales rep didn't bad mouth the competitors. He was very professional. The guys on our work crew wer very friendly and informative. They were very patient with my daughter and me as we like to ask lots of questions regarding the installation of the piers and wall anchors. So far, so good!
Clinton & Vickie Allen (.
Richmond, KY
We chose [company] for help with a very serious foundation problem. They were prompt and did not waste time. They were courteous and polite. I would use them again.
David G.
Nicholasville, KY
The info on the website was very helpful, and the crew that did the work were also helpful and professional. Very satisfied with the job!
James & Elizabeth L.
Nicholasville, KY
Very few, if any other companies offer the crawlspace fixes that [company] does. Their advertising on the web page and in the Crawl Space Science book they sent us were very convincing. We were looking for a contractor that could solve the high humidity problem causing mold in our crawlspace. This condition was mostly caused by a poorly installed radon removal system. [company]'s CleanSpace Encapsulation System solved the problem. It works well with our radon system and it gives us additional storage space. The installation crew was very neat, clean & efficient, they did a great job on cleanup. We are very pleased with the job [company] did. 
David G.
Nicholasville, KY
I hired [company] because they were friendly, helpful and professional! The have been very helpful in helping me find resolution to crawlspace moisture problems. Everyone I've dealt with has been very courteous. Curtis is top notch as a service manager and as an installer, and very helpful in suggestions things that I could do to help improve my crawlspace.
Glensboro Christian Church
Lawrenceburg, KY
We hired [company] because of the products, price, and representative. The installation crew worked hard and did a really good job. I was very satisfied with the work!
Craig P.
Pikeville, TN
Great work. Can't say enough good things about the service, product, and satisfaction.
Ed E.
Berea, KY
Very helpful and kept us informed.
Nick A.
Lancaster, KY
The work was excellent, and the cleanup was very good. I hired them because they did what they said they would, and the great customer service. [company] stands behind their product. Good, honest people... the three men that did our basement service were kind, on time, hardworking and neat. I could go on and on! They are one of the best companies to have done something for me. I would recommend them to anyone. Thank you so much!
Ryan H.
Virgie, KY
You were the only one that would come this far and even look at my problem, everyone else said I was not in their coverage area. [company] did a good job and I liked all the employees that worked for me; I would recommend you to someone else! The installation crew were all very nice and explained all the details to me, and thought they were very nice and professional.
Nancy W.
Oneida, TN
Very satisfied with job!!  Courteous, professional, and knowledgable about what needed to be done!!  Courteous and concerned response to my e-mail inquiry.  A local representative talked with me!!  When the workers finished, the yard was as they found it!! They completed the work on time and arrived when they were scheduled!  The process was professional from first contact until the workmen left!!
Terry B.
London, KY
After a misunderstanding with the salesperson, the company went above and beyond to make it right. I am 100% satisfied and would be happy to show it if needed. Very professional and 100% excellent installation.
Richard B.
Oak Ridge, TN
I was really happy with the workers, they were good, polite and concerned. I was given a clear explanation of the costs and work to be done. The work crew was punctual, neat and courteous, and cleaned up very well!
Lorita W.
Madisonville, TN
Very happy with the crew, who were nice and worked fast. Overall satisfied with the job done!
Robert & Leanna F.
Campbellsville, KY
My renter said the installation crew was great, and the basement looks really nice!
Ronald H.
Clinton, TN
I hired [company] because their process made more sense than the competition, and their competitive price also acted as a deciding factor. I am really happy with the results. The installation, all knowledgable technicians, did a great job.
Pam R.
Oak Ridge, TN
I hired [company] because of their price (I had AAA Basement out and called Dayton's). For what I would receive (products and services), [company] was the best price. I was also impressed by the information that they provided (the book) and how professionally they presented the solutions! By choosing [company], every step of the process to fix my crawlspace issues has been easy for me. I am single mom and I was concerned when I first realized that I had to fix a problem with my crawlspace and sagging foundation. [company] was professional and explained what was happening in my crawlspace. When the crew arrived to repair my issues, they were on time and kept me informed throughout the whole process. Jordan made sure that the job was done right! I am very happy that I chose [company]!
Gloria B.
Jonesborough, TN
Better Business had no complaints.  Very nice and polite installation crew!!
  • Installing a Crawlspace Sump Pump in Hurley, VA - Before Photo
    Before
    Installing a Crawlspace Sump Pump in Hurley, VA - After Photo
    After

    Installing a Crawlspace Sump Pump in Hurley, VA

    The Master Services team visited a home in Hurley, VA to install a waterproofing system. While the customer didn't want an encapsulation system, he was concerned about water collecting in the crawlspace. With our sump pump and drainage system in place, the area should be in good condition. 

  • Protecting a Garage from Water Near Big Rock, VA - Before Photo
    Before
    Protecting a Garage from Water Near Big Rock, VA - After Photo
    After

    Protecting a Garage from Water Near Big Rock, VA

    Our team visited a customer not far from Big Rock, VA to look at their garage. Water was working its way inside, creating the potential for serious damage to both the structure and the customer's belongings. Our team installed several systems, including our CleanSpace Wall Vapor Barrier. This mold and tear-resistant barrier protects vulnerable areas from water damage, mold, and other issues. 

  • Waterproofing a Basement Near Maxie, VA - Before Photo
    Before
    Waterproofing a Basement Near Maxie, VA - After Photo
    After

    Waterproofing a Basement Near Maxie, VA

    This homeowner near Maxie, VA had lived in his home for many years, but only noticed a problem in his basement about five years ago. Water was pooling inside the area, increasing his fears of mold, rot, and water damage. Our team installed our TripleSafe sump pump and CleanSpace Wall Vapor Barrier systems to keep the basement sanitary, dry, and free from nasty mold. 

  • Foundation Repair Near Breaks, VA - Before Photo
    Before
    Foundation Repair Near Breaks, VA - After Photo
    After

    Foundation Repair Near Breaks, VA

    A home near Breaks, VA was over 100 years old and had cracks in its foundation. The owner was impatient to sell, but the last contract fell through after the cracks were discovered during an inspection. Our team provided the perfect solution: our helical pier system, which features giant screws that are anchored to surrounding soil. This prevents further break down and damage! 

  • Basement Waterproofing Near Pilgrim's Knob, VA - Before Photo
    Before
    Basement Waterproofing Near Pilgrim's Knob, VA - After Photo
    After

    Basement Waterproofing Near Pilgrim's Knob, VA

    Our team paid a visit to a church not far from Pilgrim's Knob, VA to inspect the basement. It tended to be a moist area, especially during heavy rains and periods of high humidity. We recommended two key systems: our CleanSpace Wall Vapor Barrier and TripleSafe sump pump. The systems work together to keep water and humidity from damaging the interior. 

  • Leveling Concrete Near Haysi, VA - Before Photo
    Before
    Leveling Concrete Near Haysi, VA - After Photo
    After

    Leveling Concrete Near Haysi, VA

    This back patio at a home near Haysi, VA was sinking, creating hazardous and jagged cracks. Cracks aren't just dangerous, but mar the appearance of concrete and negatively impact curb appeal. Our team injected the slab with PolyLyft, our high-density product that raises concrete to a level condition. 

  • Installing Our CleanSpace System in Clintwood, VA - Before Photo
    Before
    Installing Our CleanSpace System in Clintwood, VA - After Photo
    After

    Installing Our CleanSpace System in Clintwood, VA

    The Master Services team headed to Clintwood, VA to install our CleanSpace vapor barrier system. This system is mold and mildew resistant and protects against humidity. 

  • Crawlspace Moisture Barrier Install in Whitewood, VA - Before Photo
    Before
    Crawlspace Moisture Barrier Install in Whitewood, VA - After Photo
    After

    Crawlspace Moisture Barrier Install in Whitewood, VA

    A homeowner near Whitewood, VA reached out to us after noticing an abundance of water in his crawlspace. We recommended our Cleanspace Moisture Barrier, a mold-resistant barrier that shields vulnerable areas from water damage, mold, mildew, and rot. 

  • Waterproofing a Church Basement Near Mavisdale, VA - Before Photo
    Before
    Waterproofing a Church Basement Near Mavisdale, VA - After Photo
    After

    Waterproofing a Church Basement Near Mavisdale, VA

    The finished basement of a church near Mavisdale, VA was flooding during periods of rain. This problem was creating mold and unsanitary conditions inside the area, so our team paid a visit to install several waterproofing systems. We installed our TripleSafe sump pump, SaniDry Sedona dehumidifier, and CleanSpace wall vapor barrier. 

  • Moisture-Proofing a Crawlspace Near Oakwood, VA - Before Photo
    Before
    Moisture-Proofing a Crawlspace Near Oakwood, VA - After Photo
    After

    Moisture-Proofing a Crawlspace Near Oakwood, VA

    A homeowner near Oakwood, VA was concerned about nasty odors wafting from his crawlspace. Our team inspected the area and determined that there was an abundance of moisture and mold. To protect it, we installed our CleanSpace moisture barrier. This is a mold and tear-resistant liner that defends vulnerable areas against mold, rot, and moisture!

Best of HomeAdvisor

Best of HomeAdvisor

1-Year HomeAdvisor Screened & Approved Award

1-Year HomeAdvisor Screened & Approved Award

2019 Better Business Bureau Customer Service Award

2019 Better Business Bureau Customer Service Award

2019 Super Service Award

2019 Super Service Award

25 Mile Award!

25 Mile Award!

2017 Super Service Award!

2017 Super Service Award!

Master Service Companies wins Home Advisor Award

Master Service Companies wins Home Advisor Award

Master Service Companies Ranked One Of Knoxville's Top Workplaces

Master Service Companies Ranked One Of Knoxville's Top Workplaces

HomeAdvisor - Top Rated

HomeAdvisor - Top Rated

HomeAdvisor - Elite Serivce

HomeAdvisor - Elite Serivce

HomeAdvisor - 5 Years Screened & Approved

HomeAdvisor - 5 Years Screened & Approved

2016 Pinnacle Mid-Size Business Excellence Award

2016 Pinnacle Mid-Size Business Excellence Award

Angies List Super Service Award 2011

Angies List Super Service Award 2011

Angie's List Super Service Award 2015

Angie's List Super Service Award 2015

2014 Pinnacle Small Business Excellence Award

2014 Pinnacle Small Business Excellence Award

Angie's List Super Service Award 2014

Angie's List Super Service Award 2014

Angie's List Super Service Award 2012

Angie's List Super Service Award 2012

Angie's List Super Service Award 2013

Angie's List Super Service Award 2013