About Us

Frank's Basement Systems has been the exclusive dealer of Basement Systems products in the Tonawanda, Amherst, Buffalo, Cheektowaga, and Clarence, New York, areas since 1985, with a recent expansion to the Greater Rochester area. We specialize in basement waterproofing, crawl space encapsulation and repair, and residential and commercial foundation repair. A no-obligation-free estimate is also offered to customers to verify the pricing first! 


Services Provided

  • +Basement Waterproofing

    • Basement Dehumidifiers
    • Interior Basement Waterproofing
  • +Crawl Space Waterproofing & Encapsulation

    • Crawl Space Access Doors
    • Crawl Space Encapsulation & Repair
    • Crawl Space Pump Out Service
    • Crawl Space Vapor Barrier
    • Crawl Space Vent Covers
    • Dig Out Crawl Spaces
  • +Foundation Repair

    • Bowing Wall Repair
    • Foundation Crack Repair
    • Foundation Inspection
    • Foundation Raising & Settlement Repair
    • Foundation Replacement
    • New Foundation Construction
    • Sagging Floor Joist Repair
  • +Sump Pump

    • Sump Pump Installation & Replacement
    • Sump Pump Repair & Service
  • +Windows

    • Egress Window Installation & Replacement
    • Window Well Installation & Replacement

Company Highlights

  • 24/7 Emergency Service
  • Residential & commercial services
By Thomas
One of the best run companies I have seen, Your sales crew and your work crew are wonderful. Kudos to the entire Franks team!!! I will recommend you to everyone!
By Brian
Thank you
By David
The work was professionally done and finished ahead of schedule. The installation technician arrived on schedule each day and explained each step of the repair process
By Joe
They disposed material in the other sump and broke it we hope that you will come back to fix the problem.
By Keith
Great experience with you guys. There was no mess left upon job completion. Each member of the crew greeted me upon the job start and addressed me by name. Wonderful experience!
By Debra
Already referred to family.It was reasurring when the building inspector came and stated there are NEVER problems with jobs performed by Frank's
By gerald
Very hard working. No messing around.everyone knew there job.following Monday Brian hooked up utilities and checked.Very courteous.
By Bill
Ray Smith did a fantastic job explaining our basement issues, what was necessary to repair it, and the types of products that would be used.
By Allen
Great Work!
By Larry
Great Job!
By Loretta
After hearing about you on WBEN radio, looked at your web site, which was very informative. Then I was very impressed with the professionalism of everyone I spoke with at your company, especially your salesman, Rick.
By Sue
Excellent workmanship, outstanding workers
By Patricia
Michael Ciocca and his crews were very informative on what was going on with the work. Jeremy Schubauer and Jeremy Mouser were always keeping me up on what was going on and had cleaned up the best they could for this time of year.
By Dan
Scheduling set up months in advance. Crew arrived exactly on time. Job took one more day than anticipated because of necessary (and clever) modifications to original design, but a much better system now. Crew careful to explain modifications and keep me constantly informed of the progress of the job. Excellent cleanup. And a very nice crew(Nick, the crew head, especially). Some of the CleanSpace sheeting needed to be finished around a window. After a call, company sent out a very nice young man to finish it up and did a fine job too. Most important, the waterproofing drainage and wall covering system appears to work very well. A dry basement for the first time!
By Jeff & Susan
To have a great experience with a company now a days seems to be a rare thing, but your employee Pete made that happen. I hope you will acknowledge him for the great work he did and his professional attitude .... pleasure to work with!!
By Barbara
All staff were very professional. The crew arrived on time to begin the work. The foreman of the job (Leo) made sure to review all work that was done, explained the new sump pump system and assured me that if there were any problems I could contact the company and they would answer any questions or come out and troubleshoot if there were any problems with the work that was done. Frank should be very proud of his workers!!!!
By John
Truly courteous, professional and efficient from sales to office to installation.
By Kevin
Couldn't be happier! We want it to rain so we can see it in action.
By Dennis
After a heavy rain I noticed a bit of a wet spot at the left side of the repair. It dried up very quickly and I haven't noticed any lately. I was not at home when he did this part of the repair wondering if the repair gentleman checked to see if the drain tile under the major leak was flowing unobstructed
By Frank
Thanks so much!
Cheryl T.
Angola, NY
I hired you because you were referred to me and was happy with the work you did from cleanup to job explanation. I would hire you again.
Tom W.
Angola, NY
I contracted Frank's Basement Systems to repair teh rear wall of my house. The work is still ongoing but I felt the need to inform you that I couldn't be more happier in the fact that I chose Frank's to do the job. Everything is first rate. From the beginning inspection performed by Rick P., to the carbon fiber bands installation by Craig and the now ongoing painting by Mike. I couldn't be more pleased. Rick could have soaked me by seeling me work I didn't need. My basement rear wall was cracking and the floor had many new cracks. I thought I had a drainage problem causing pressure to crack my basement floor and I thought I would need part of the floor ripped up to replace new drain pipes. Rick assured me this was not the case and I had no water problem. My only problem was a rear wall starting to bow. This was confirmed by a structural engineer. Thank you Rick for being an honest man and not causing me to spend all of my retirement money on this basement. Craig came to prep the wall and to install carbon fiber bands per the drawings made up by the engineer. From the moment he arrived until he was finished on the second day, he was focused on his job. He would work steadily until lunch and after lunch he was right back on the job. At the end of the day, he would clean up and you would never know anyone was working down there. Excellent worker. Mike showed up on the third day to put some sealing paint on the wall. Another great worker. He prepped the entire wall for painting and worked steadily until lunch and then right back to the task at hand. He knew the town inspector hadn't been in yet, so he left the carbon fiber bands unpainted so the inspector could see them. Don't know if this was necessary, but there is no sense in giving the inspector something to question. Mike will paint the bands after inspection. Provided the inspector even shows up. To sum it all up, Frank's Basement Systems is a first rate organization. The office staff was always cheerful and helpful when I called. The crew in the field, Rick, Craig adn Mike are all top notch. If I had a company, these are the type of people I would hire. They have an excellent work ethic, which is something that is sorely lacking in many organizations. Contratulations to Frank for running such a top notch organization.
Elisa S.
Angola, NY
Craig and Anthony just completed a 3-day job at my home in Angola, NY.  They were prompt, courteous, kept me well-informed and left the basement in immaculate shape.  It was a pleasure to have them in my home.
Ron G.
Collins, NY
Your crew was excellent with a good work ethic. Your pre examined my problem thoroughly and made the right recommendation for repair. I'm very pleased with the work and the fair price.  Mr. Mellody was an excellent rep for your company. Good man!
Maureen P.
North Collins, NY
Customer Maureen called- "Extremely happy with entire crew & work done at her property!"
Deb K.
Eden, NY
The work was done in a VERY professional manner AND completed in one day instead of the allotted two days.  I am very happy to report that all things are working well, my basement is dry and my lawn looks almost like it did prior to pipe setting.  
Phil and Martha M.
Eden, NY
elizabeth H.
Eden, NY
Marilyn A.
Eden, NY
I needed to repair and seal my wall cracks. We were looking to repair the two worst cracks, but decided to fix all four. Glad we did. Your guys were great. I had two friends who had work done by your company as well. We are no longer apprehensive when we hear the heavy rains. Thanks for doing such a good job.
David C.
Eden, NY
Your salesman did a great job!! None better. He was very detailed. Good Listener. Excellent!!!
Teresa & Doug B.
Lake View, NY
Doug called to let us know that Craig did a great job! Very happy with our work.
David P.
Lake View, NY
Just wanted to send a quick note regarding the work and performance provided today by Peter. He was on time, performed the work admirably and left the place cleaner than he found it. I would recommend him to anyone. Thank you and congrats on a fine employee.
Sasha Y.
Lake View, NY
Ryan was absolutely spectacular in helping me diagnose exactly what to do about the water coming in when the heavy rain started yesterday. It has been an issue that no one has been able to really figure out. He immediately climbed under the deck in cold, pouring rain with literally no protective clothes on to check if we were right about the source of the water. He explained everything thoroughly and was so reassuring. He is a rockstar. All three were very competent, professional and hard workers. I am so happy.
Don & Paula F.
Springville, NY
Mary C.
Hamburg, NY
You provided Carbon fiber reinforcing, Brite Wall and Dehumidifying system for me. I found your office friendly and professional and your crew was excellent. You provided practical, realistic solutions to our problem!
Alan G.
Hamburg, NY
Your office was very friendly and professional. Frank was very thorough and Pete answered all of my questions and did an excellent job. I have confidence Frank's would do the work correctly. Frank's has knowledge, with expertise and experience. Frank N. was pleasant and not pushy. Keep up the good work and thank you!
Douglas
Hamburg, NY
This is not the first time I hired you. This time was to repair a crack in my foundation. Love the lady in your office and the young fella who did the bulk of the work. It was a very good job.
Geoffrey G.
Hamburg, NY
I had my annual check of sump pump and had our drain pipes cleaned, etc. It was explained to me to do this when you added our basement a few years ago. Your professionalism, and workmanship quality, are why I look forward to working with you again.
Brett C.
Hamburg, NY
A guy I work with hired you and he said you guys were great. I had you come out and fix a crack in my wall with an epoxy injection.  Thank you for everything. I will refer your company to everybody that is looking for work!
Lucy A.
Hamburg, NY
Ray Smith was our salesperson and he did a great job. He was on time; he listed to our needs and concerns and was very professional. Out of a score of 5, I would rate him a 5+++. He explained everything in detail. He helped with resources and had great social skills, very impressive!
  • Basement Window Well Installation in Fredonia, NY - Before Photo
    Before
    Basement Window Well Installation in Fredonia, NY - After Photo
    After

    Basement Window Well Installation in Fredonia, NY

    After heavy rains, water would often leak into this basement. Our team installed new window wells to each of the basement windows!

  • Basement Waterproofing in Silver Creek, NY. - Before Photo
    Before
    Basement Waterproofing in Silver Creek, NY. - After Photo
    After

    Basement Waterproofing in Silver Creek, NY.

    Perforated pipe will make a world of difference when it comes to the interior drainage of your sump pump system! 

  • Sump Pump Install in Gowanda, NY - Before Photo
    Before
    Sump Pump Install in Gowanda, NY - After Photo
    After

    Sump Pump Install in Gowanda, NY

    This open sump pump liner was allowing moisture back into the basement. A sealed SuperSump liner will keep that from ever happening again.

  • Stair Step Crack in Buffalo, NY. - Before Photo
    Before
    Stair Step Crack in Buffalo, NY. - After Photo
    After

    Stair Step Crack in Buffalo, NY.

    Did you know that stair step cracks can be caused by the foundation of your home shifting? Don't let this happen to you! Call Frank's Basement Systems TODAY for a free no-obligation estimate and inspection!

  • Sump Pump Install in Angola, NY - Before Photo
    Before
    Sump Pump Install in Angola, NY - After Photo
    After

    Sump Pump Install in Angola, NY

    The existing sump pump was just not enough for this Angola home. A new pump with an airtight lid will keep the basement protected.

  • Stunning Basement Transformation in Angola, NY. - Before Photo
    Before
    Stunning Basement Transformation in Angola, NY. - After Photo
    After

    Stunning Basement Transformation in Angola, NY.

    Wow! This basement looks like a completely different space after waterproofing!

  • Crawl Space Encapsulation in Angola, NY - Before Photo
    Before
    Crawl Space Encapsulation in Angola, NY - After Photo
    After

    Crawl Space Encapsulation in Angola, NY

    This homeowner in Angola, NY, called in because they wanted their 3 feet deep crawl space encapsulated. Our crew came in and installed our patented CleanSpace liner. This durable crawl space liner converts crawl spaces into usable storage areas. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

  • Basement Waterproofing in Angola, NY - Before Photo
    Before
    Basement Waterproofing in Angola, NY - After Photo
    After

    Basement Waterproofing in Angola, NY

    This homeowner in Angola, NY, called in because they noticed water leaking into their basement from various cracks along their walls. Since they already had a working sump pump, our crew installed our patented WaterGuard, a non-clogging, inorganic drainage system that captures wall seepage and will keep a basement dry year-round. Due to its inorganic construction, it will never corrode, or decay and it is nearly invisible once installed.

  • Sump Pump Installation in Collins, NY - Before Photo
    Before
    Sump Pump Installation in Collins, NY - After Photo
    After

    Sump Pump Installation in Collins, NY

    This partially finished basement was at risk of water damage with a faulty sump pump. A new sump pump system and dehumidifier from Frank's Basement Systems will ensure everything in the basement stays dry all the time.

  • Basement Waterproofing in Niagara Falls, NY. - Before Photo
    Before
    Basement Waterproofing in Niagara Falls, NY. - After Photo
    After

    Basement Waterproofing in Niagara Falls, NY.

    You cant have a sump pump if it isn't fully integrated into your basement!

Kenton Chamber of Commerce Family-Owned Business of 2023

Kenton Chamber of Commerce Family-Owned Business of 2023

Best Of Small Business Top 100

Best Of Small Business Top 100

Small Business Person of the Year Award

Small Business Person of the Year Award

Super Service Award

Super Service Award