Wilcox Basement Systems

10327 Coombs Rd, Holland Patent, NY 13354

About Us

Wilcox Basement Systems serves Upstate NY, Rome, Utica, and Syracuse. They are a certified Basement Systems dealer and have exclusive access to waterproofing products that have been used in basements since 1987. Foundation repair, crawl spaces, sump pumps services are provided with a free, no-obligation estimate. The Better Business Bureau has given Wilcox Basement Systems the 20 years Accredited Business Award which highlights the dedication towards the company and customers.

Services Provided

+Basement Waterproofing
- Basement Dehumidifiers
- Basement Floor Crack Repair
- Basement Mold Remediation
- Basement Wall Crack Repair
- Basement Window Installation & Replacement
- Basement Window Well Installation & Replacement
- Exterior Basement Waterproofing
- Interior Basement Waterproofing
+Crawl Space Waterproofing & Encapsulation
- Crawl Space Access Doors
- Crawl Space Encapsulation & Repair
- Crawl Space Pump Out Service
- Crawl Space Vapor Barrier
- Crawl Space Vent Covers
- Dig Out Crawl Spaces
+Foundation Repair
- Bowing Wall Repair
- Foundation Crack Repair
- Foundation Floor Joist Repair
- Foundation Floor Joist Replacement
- Foundation Inspection
- Foundation Raising & Settlement Repair
- Foundation Replacement
- Foundation Sill Plate Repair & Replacement
- New Foundation Construction
- Retaining Wall Repair
- Sagging Floor Joist Repair
+Windows
- Egress Window Installation & Replacement
- Window Well Installation & Replacement

Company Highlights

24/7 Emergency Service
Residential & commercial services

Submit a review

Reviews
Testimonials
Before & After
Awards

By Kathy

We will recommend you to anyone who may need your services.

By Maureen

The triple safe pump is so quiet and I feel the system installed will correct the problems we had. Peace of mind!

By John

Again- Thank you for a great job!

By Mary

I will highly recommmend your system to anyone who may need your assistance

By Donna

Would recommend company to anyone who needs that service.

By Maureen

Working with your company was a great experience

By Don

I was pleased with the way I was treated by all personnel. They are a credit to the company. Many thanks

By Joanne

Thank you! Crew was very polite & hard working. Gave me a start & finish date & stuck to it. Best of all no more puddles in the basement after heavy rains.

By Jeffrey

Sandra D'Ottone may have tried to call me back re: the concrete cracks. If it's to be expected then ok. We'll see how it goes over time.

By Brenda

Crew worked in the snow and frozen ground. Liked getting mailed copy

By joe

installation crew was fantastic. overall great experience.

By Michael

Would recommend you without reservation.

By John

Job well done! Thank you!

By Stacey

Thank you Wilcox Basement Systems!

By Jack

Top Notch! 1st Class! will use again if ever needed. Absolutely recommend. Thank you!

By Robert

10 days after your system was installed we had a heavy downpour and no water- basement is dry.

By Jeremy

I have provided your name to at least 3 other people since you have done work for us. These last 2 months of intense rain proved that your system works. No a drop in the basement!

By D.

The work was done on time, by a crew of hard-working, courteous, and efficient men--and on the hottest day of the summer! The ugly crawlspace now looks clean and safe. And best of all--the awful mildew smell is gone! I am so grateful!

By Nancy

Your services helped me sell my home!

By Jim

Very happy & satisfied. Wonderful!

Reviews
Testimonials
Before & After
Awards

Maureen W.
Auburn, NY

We didn't look at other companies. We saw what your system looked like at (our friend's) and they were so pleased, your warranty, BBB award, and your salesman was great! The triple safe pump is so quiet, the system will correct the problems we had, we have peace of mind!

Caleb B.
Auburn, NY

Very satisfied with the job done for us. Everything was handled in a timely manner, the installation crew was very helpful and did a great job. The company rep was very informative and easy to follow. He helped us to understand what we needed. After researching the system we felt that it was not only the best out there but also the solution to solve our problems. We have given your information to a few of our friends who have similar issues that we had.

David J.
Auburn, NY

I was impressed with Mike Dorsino during his visit and what I was able to learn on your website. So much to the degree that I sought no other estimate. I was impressed with Wilcox Basement Systems every step of the process. This far, it appears that my concerns were addressed by the work and I am now enjoying peace of mind, which I had lost prior to the project.

John E.
Auburn, NY

We were completely satisfied with the job that was done. The installation crew was friendly, professional, hard-working. The office staff was great and the company representative's presentation was very thorough, educated us on aspects of the repair and our problem no other Company's rep had mentioned. We hired this company because of their rep's presentation and a friend's recommendation. Excellent Job - Work was done when promised, as described and for estimated price (no "surprises"). Our responsibilities to provide access were explained and the crew even moved a couple of our heavy items the day of installation.

Joanne F.
Auburn, NY

When I called with questions I spoke to a person everytime. No recorders. Reviews were all good, & so was the warranty. Thank you! Crew was very polite & hard working. Gave me a start & finish date & stuck to it. Best of all no more puddles in the basement after heavy rains.

Bob B.
Moravia, NY

The main reason we hired your company was the high recommendation given by my brother. He had a much worse water problem than we did. He said in nearly 4 years he hasn't had a water problem (since the installation). The crew is very polite and professional in their work. They even put down cardboard to protect our new oak steps going into the basement. Our hats are off to them for a job well done!

Robert
Weedsport, NY

We had a chance to see one of your installed systems and read the information on your company before we ever called you for an estimate- you are the only company we called. 10 days after Wilcox Basement Systems was installed- we had a heavy downpour. Our basement stayed dry!

Roger
Weedsport, NY

We are extremely satisfied! We couldn't have asked for a better job with the clean-up! The company was able to begin work in 5 days. After reading some of the other referrals we saw the company had some great references! We would not hesitate to tell others to hire Wilcox Basement Systems! The men who were here were fine examples of hard working men! Very polite, kind, dedicated and men who took pride in their work! All of them should be commended for a job well done! They were trustworthy, professional and tried to clean extra for us! Great job guys!

Jim L.
Cortland, NY

Just a quick note to say "Thank You"!! We had 3 inches of rain last night and the basement is absolutely dry. It was a pleasure to be able to sleep through the night vs getting up every hour to change towels so the carpet did not get thoroughly soaked. Wish we had done this years ago. We are very happy....

Michael
Skaneateles, NY

We did not look at another company. We were very impressed with Mike Dorsino's presentation. Took it at face value and more than satisfied with the finished product. I would recommend Wilcox Basement Systems wilthout any reservations! Zak Wilcox and the crew worked steadily and answered any and all of my questions with intelligent understandable answers.

Stacy
Skaneateles, NY

Your product is well thought out; clearly superior. Mike Dorsino gave us a great understanding of how the product works as well as lots of good ideas for keeping water away from the house. Thank you- you guys at Wilcox Basement Systems are the hardest workers I've seen!

John
Skaneateles, NY

Our son and daughter in law were very pleased with Wilcox Basement systems- we didn't call anybody else! We are 100% satisfied!

Nancy
Marcellus, NY

Your company has a professional, reliable, and hard-working crew, your company rep was thorough, informative, and I especially liked the computer presentation. Your company did a thorough inspection, sent reps resume and references, and provided warranties. Obtaining your services helped me sell my house! Thank you.

Jim N.
Marcellus, NY

The system your company offers seemed better and less invasive. You were confident you could fix our water problem & you did! We felt we were getting a better value with what you proposed to do vs. other companies. We are very happy and satisfied. It rained hard after you came and we have a DRY basement. It is really wonderful.

John L.
Marcellus, NY

We hired Wilcox Basement Systems because we could trust our friends opinion and their experience with your company- knowledge, honesty, and integrity. Thank you for a great job! We are so very pleased!

Paula G.
Tully, NY

Very satisfied with job. Installation crew was efficient, cleaned up, our dog liked them! The office staff was good. Company representative was professional, especially during a pandemic. I reviewed several companies. Wilcox Basement did not have any negative reviews. I felt that the job would be done correctly the first time. Tropical Storm Isaises dropped a lot of rain today. Basement remains dry. This inspired me to hire help to begin cleaning out the basement.

Russell T.
Camillus, NY

You had good reviews & I liked the system you were using instead of regular 4" black pipe. So far so good, already had a rain & snow thaw this far and system seemed to work well

Michelle
Syracuse, NY

I was very impressed with the consultation and explanation on the process from Mike Dorsino. Everyone answered all my questions. It has been raining for the last 3 days and I can hear the water draining down the waterguard system and outside. No water detected! Very happy with the service.

Tony
Syracuse, NY

Your solutions answered my problems. Thank you for delivering what you spoke to me about in your presentation. It impressed me your staff had information to help describe what you presented and what the products were. I look forward to going through next spring without having to mop up my basement floor. Then I can finish my basement to have room for the kids to play! Keep up the good work!

James
Syracuse, NY

Wilcox Basement Systems did an excellent job and the job they did looks great! It is a huge improvement. The crew was very knowledgeable and professional. We will recommend Wilcox to everyone!

Reviews
Testimonials
Before & After
Awards

Before

After

Crawlspace encapsulation in Manlius, NY

Homeowner contacted us with ongoing smells on the 1st floor, possible mold concerns, looking to encapsulate the 2.5' height crawlspace under the home as well as install new support posts. Wilcox Basement Systems, Inc. fully encapsulated the crawlspace creating a dry, clean and usable storage space.
Before

After

Crawlspace encapsulation

Crawlspace in Manlius, NY had hanging moldy/wet insulation blankets, wet/dirty plastic covering dirt ground creating a cold and damp area. After encapsulation of crawlspace-the area is much more comfortable when accessing.
Before

After

Crawlspace encapsulation

Crawlspace under home in Canastota, NY with wet/moldy plastic and stones on ground, missing/broken support posts. Wilcox Basement Systems, Inc. encapsulated the crawlspace area and installed new steel support posts, drainage pipes and sump pumps to remove water that was building up under the home in the crawlspace.
Before

After

Crawlspace encapsulation

Church in Brookfield, NY had extreme dampness with all the negative effects of a damp/wet environment in the crawlspace. Cleanspace and delta matting installed; creating a dryer/cleaner space.
Before

After

Whitesboro, NY

Existing sump pump system clogged and not fuctioning, replaced with sealed Triplesafe sump pump system.
Before

After

Westernville, NY sump pump installation

Customer in Westernville, NY contacted Wilcox Basement Systems, Inc. with ongoing wall dampness with rain and peeling of previously applied coatings. Wilcox Basement Systems, Inc. installed Brightwall panels and a sealed drainage and sump pump system to keep this homeowner's basement dry and clean.
Before

After

Westernville, NY Brightwall install

Homeowner had ongoing wall dampness with rain and peeling/flaking of previously applied seal coatings or waterproof paint. Wilcox Basement Systems, Inc. installed full height Brightwall panels that provided a brighter, cleaner appearance and allow any water transmission to flow into the buried drainage system installed.
Before

After

Bilco Installation

Bilco entrance install for customer in Deansboro, NY. Access needed to be cut into the foundation, siding removed, exterior excavated. The Bilco was then set in place, attached, soil replaced/graded and siding replaced. Work was completed in 4 days.
Before

After

Crawlspace fix

crawlspace had wet hanging insulation blanket, plastic on the gravel floor; poured new concrete pads/new support posts, cleanspace vapor barrier on floor & walls