Ridgeback Basement Systems

30 Simmonds Drive Unit LP, Dartmouth, NS B3B1R3

About Us

Ridgeback Basement Systems has been Nova Scotia & New Brunswick's local Basement System Dealer since 1987. With decades of experience and over 200,000 homes served, Ridgeback Basement Systems is prepared for any and all of your basement waterproofing, foundation and crawl space repair needs. Reach out for your free, no obligation, estimate today!

Services Provided

+Basement Waterproofing
- Basement Dehumidifiers
- Basement Mold Remediation
- Basement Wall Crack Repair
- Exterior Basement Waterproofing
- Interior Basement Waterproofing
+Crawl Space Waterproofing & Encapsulation
- Crawl Space Access Doors
- Crawl Space Drainage Systems
- Crawl Space Encapsulation & Repair
- Crawl Space Sump Pump Installation
- Crawl Space Sump Pump Repair
- Crawl Space Vapor Barrier
- Crawl Space Vent Covers
- Dig Out Crawl Spaces
+Foundation Repair
- Bowing Wall Repair
- Foundation Crack Repair
- Foundation Raising & Settlement Repair
- Retaining Wall Repair
- Sagging Floor Joist Repair
+Sump Pump
- Sump Pump Installation & Replacement
- Sump Pump Repair & Service

Company Highlights

In business since 2013
Financing offered
Residential & commercial services
Women-Owned

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Reviews
Testimonials
Before & After
Photos
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By Dale

Fine work.

By Dan

I can't wait for a good rainstorm!

By Lorraine

Kevin has kept us up to day and informed throughout the process and we could not me more pleased. With customer service lacking in many ways he certainly could show others how it is done. I cannot thank everyone enough...and that includes Berts renovations one of the companies he referred for finishing things off after the install.

By Mona

GREAT SERVICE.

By Denis

What a very good company to work with. Everything explained by our basement specialist Jared, how the system works what is involved in the installation. Then the crew comes to the house and does exactly what Jared said that they would do. Very aware of keeping the house clean even though they had many trips from the basement to their truck and back. The whole system is working well so far and I am anticipating only good things going forward. A big THANK-You to Jared, Sidney, Akhiem, Nathan and of course the administrator Amanda.

By Rhonda

I am a loyal customer and will use your services in the future should the need arise. Thanks so much for your excellent service.

By Ralph

A very professional outfit and I will certainly recommend this company. Actually I already have.

By Elaine

The degree of respect we received as well as your knowledge & understanding at such a difficult time was very much apprecriated.We now have a dry basement. THANK-YOU!!!!!

By Rob

Great product. I guess I will see how great after the heavy fall rains.

By Dave

Great job! Thanks!

By David

Still getting water in one of the areas worked on, which is disappointing. Contacted salesperson with that info and he (Steve) assured me they'd look after it. Hopeful that this can happen soon.Overall, we have been most pleased with your willingness to address our needs in a speedy manner, as waiting would have led to further water damage. I cannot stress enough how important this willingness was in our decision to go with Ridgeback. Based on this positive experience, we are hopeful your folks can address the leak referred to above.

By Linda

Very professional job and all staff that we were in contact with were very friendly!! I now have a cold room that I am not afraid to look at!!

By Cindy

I was told I wouldn't hear the pump. I always hear the pump and the swish of water when it expels outside. I can't be the only one who finds this annoying. I am happy with the job, but I'm not 'over the moon' happy yet...

By Sandra

Your team were professional, polite and caring. Especially Kris. He kept us informed and followed up on the job. He showed up when he promised and that meant a lot to us. Great job !! Thank you.

By Danielle

We made a great choice in selecting Halifax Basement Systems to fix our problem. I would recommend them to anyone that has a water issue with their basement. Corey, Craig and their crew did a great job and were easy to talk to and answered any questions that we may of had.

By Lawrence

Will now have to wait (mother nature and electricity supply) until circumstance are right to see if our problem id completely solved.

By Charlene

Very satisfied with system. Our room in the basement would have flooded ten times by now. We can hear the sump pump come on sometimes and we both look at each other and say \"Thank God we found Ridgeback\".

By Terry

The installation crew was efficient and professional, demonstrating their knowledge of building construction and an ability to accommodate specific challenges - and, it has worked as proposed.

By Cindy

The work was great, fast and efficient. Your salesperson, John Crosby, was very knowledgeable and understood the challenges of this area.

By Michael

Product is expensive, but I guess that what peice of mind is worth. I have no doubts about the system installed now and I'm confident my basement will stay dry for years to come. Thanks

Reviews
Testimonials
Before & After
Photos
Awards
Affiliations

Gary G.
St. Andrews, NB

I was sitting here this evening talking with the wife and lamenting on how happy we were with your crew and now with the results we have seen in the last few days. For a young crew they were very polite and did their work in a professional manner. While not the best atmosphere to work in they never showed any issues and when finished explained everything about the pump etc. Since the install we have had heavy rains last Thursday/Friday and today more heavy rains and a early morning power outage of about 5 hours. I must say I was somewhat hesitant about doing this at first with the cost and disruption but the events of the last few days make me wonder why I didn't do it earlier. My wife and I are very,very pleased, not a drop of water on the floor and the battery did what it was supposed to during the outage. Once again my thanks. I have a friend coming to look at the system so maybe I can send more business your way.

Dan H.
Fredericton, NB

Hey guys, Just wanted to tell you how happy I am with my Ridgeback Sump Pump install. As you know Fredericton recently got a good deluge - I think we had in the range of 125-130 mm in 24 hours. So among the worst storms we've had in terms of rainfall here in the last few years. A few years back we had a similar rainfall event and my 1/4 hp sump pump at the time could not keep up with the incoming water... It was running continuous duty and I had to help with a shop vac to keep our sump from overflowing for about an hour - after that the water inflow relaxed a bit but our sump pump was tripping on at least every minute for the next day and then every few minutes for a couple of days. It was nerve racking knowing that a brief power failure or a failure of that pump could have done $10,000 worth of damage in minutes. With this recent event I was out of town in Montreal. I heard it was coming and I there was really nothing I could do but put my faith in my new dual sump pumps from Ridgeback. Several days later I got home and my basement was dry as a bone. Although clearly, from some new erosion gullies in our garden, we'd had a lot of rain and it had come down hard. My only regret is that I wasn't home to see the sump pumps in action! Peace of mind is priceless, so the Ridgeback system has certainly paid for itself. So thanks again - Happy Homeowner here!

Deborah P.
Fredericton, NB

We are very pleased with the work done here this week. The men work diligently and were careful in explaining each step of the installation, If it is successful (and we are very hopeful that it will be), when the rains come, it will be the first time in 40 years that we will not be bailing or operating a water vac. Heaven at last! Thank you so very much.

Tom S.
Fredericton, NB

Vivian O.
Digby, NS

I am very pleased with my 'new' basement. The guys were personable and hard working! They did a great job!

William H.
Saint John, NB

"Dayne came to do an inspection, he did amazing. He was informative, detailed and delightful."

John C.
Saint John, NB

G just left here after completing the job in our basement. I just wanted to let you know that so far I'm very impressed with the quality of work that your company puts in the market. I'll get back to you in the spring to let you know how much of a difference that we found regarding the insulation of our basement in terms of the coldness of our floors, but so far it even smells better!!! Also, I just want to say I'm very impressed with friendliness,knowledge and overall professionalism of your employees. They cleaned up their work area and took the time to seal any voids with the spray foam that they felt may cause heat loss. It's that kind of extra care that is missing in most business today that the market wants, keep up the great work!! I'll get back to you in the spring and let you know if we had any issues over the winter. Again THANK YOU!!!

Charlie T.
Granville Ferry, NS

At this time I want to let Ridgeback know, how very pleased I am with the work Mitchell and Jakob have produced. Not only in what they did in the basement but also after the work with cleaning up their tools and equipment but also sweeping and mopping up the floor. First of they laid down special matting to walk on but whatever spilled over they cleaned up. Also any walls, steps or anything else they were very conscientious to clean. Those two young men work well together and could not even be swayed of taking a cup of coffee, they were there to do a job, so Mitchell said! I am glad that we chose your company for doing this important job, right from the start, the professionalism of the sales technician made an impression! He knew what he was talking about, had all the relevant brochures with him to give us, had samples of the flooring with him so we would have an idea what he was talking about. His pleasant personality also helped us make up our mind. All in all, Ridgeback has a great crew, at least from the ones we had interaction with, also from the office. Thank you very much for this very good experience, we certainly will recommend your company to anyone who is needs their basement fixed! Sincerely yours, Charlie & Claudia

Matt B.
Middleton, NS

Hi , We were very pleased with the service received. I wasn't there myself, but my wife said that Chris was very professional and the job was nicely done. Most important thing, we did not get more water since.

Chris C.
Kingston, NS

Since we are chatting already anyway I guess I can give you an update. Crawlspace is tied with the permanent roof for the best money we've spent on the house. Since you guys were in to install, we've kept a thermo/humidistat down there and it hasn't moved from 55-60% since - even on the most humid and wet days in the summer. We recently had the electrician put lighting down there and plan to add a hatch for access from the inside. We were able to close down our rented storage unit and have everything neatly (mostly) organized in rows underneath. Upstairs, we've noticed a huge difference in air quality. No more musty/dank smell. Also, seeing the weird moisture bugs is rare now when they were infesting the place before. In hindsight I would probably go with the more expensive crawlspace door option, but that won't be an issue once we install the hatch.

Aaron S.
Lake Charlotte, NS

Your technicians did an excellent job and were very fast and easy to work with. The repair work did the trick and I am a happy customer.

Steve & Susan D.
Mahone Bay, NS

Everything is great regarding your install. We had lots of rain last week and it's such a pleasure to have a dry basement in this kind of weather. Kris and his crew were awesome and we're already raving about the job to neighbors and friends! Thanks for everything!

Ray D.
Lunenburg, NS

System was installed Friday, thankfully & the electrical was completed this afternoon. I cannot thank you & the others from Ridgeback enough. Timing is everything & we stayed dry on the weekend while our neighbours flooded. I have spoke to numerous folks now who are considering one of your systems based on my approval of your system. Again, thank you very, very much.

Tim D.
Coldbrook, NS

The installation went very well and your installers were knowledgeable, courteous, got the job done quickly and cleaned up the site. All expectations were met!

Terri N.
Chester Basin, NS

Robert S.
Chester, NS

Peter M.
Chester, NS

I just wanted to express how pleased we are with the way that our installation of trench drain was carried out by Sidney and Nathan. They created very little dust or mess and did an excellent job of installing the product in a thoroughly professional manner. I believe that it did take slightly longer than expected due to the product having to be grouted in on 2 sides rather than one. In any case we are very pleased with the finished product and would not hesitate to give a recommendation to anyone requiring this type of work.

Bob S.
Chester, NS

Andy L.
Miramichi, NB

Sales reps were here this afternoon and fixed the problem. Just want to pass on how impressed I am with the courteous and professional experience that I have received from all the Ridgeback staff. Mitchell and Danny were amazing, great ambassadors for the company. Would highly recommend your firm to anyone with water issues in their basement.

Adam S.
Miramichi, NB

Those two guys were “energizer bunnies” - an enormous amount of work done, in only two days. A great crew!

Reviews
Testimonials
Before & After
Photos
Awards
Affiliations

Before

After

Basement Encapsulation- Port Maitland, NS

Arthur reached out as his basement had extreme water damage, a musty smell and needed to be fixed for overall comfort and accessibility of the space. After our team completed their work, the space is now functional and dry.
Before

After

Crawlspace Sagging Floors- Pleasant Valley, NS

The SmartJack Crawl Space Stabilizer is an adjustable supplemental support system used for sagging crawl spaces. It not only provides supplemental support to your failing structure -- it can also often lift failing floor joists or beams, restoring them to their original position. Check out the benefits of SmartJack's support system in this before and after.
Before

After

Crawlspace Transformation- Yarmouth, NS

This company contacted us looking to transform their dirt, wet and musty crawlspace; we did just that. With the installation of our CleanSpace encapsulation system, SmartSump pump and SaniDry Sedona dehumidifier we left our customers with a dry, healthy area.
Before

After

Crawlspace Transformation- Yarmouth, NS

This is a home that needed a lot of TLC, which Ridgeback was able to give. With the use of out CleanSpace, Drainage Matting, and pump installation we were able to remove the water and moisture and transform the space into a beautiful, dry area.
Before

After

Basement Waterproofing- Oromocto, NB

This 100-year-old home had extensive water seeping into the home. She had crack injections that were done by a previous company but began opening back up causing more water issues. With a full perimeter WaterGuard system, a sump pump and SaniDry. The homeowner is very happy that she can finally say she is not getting any more water in her home.
Before

After

Sagging Floors- Greenfield, NS

Carl reached out as his floors were sagging beneath him. We got our team in there and they installed our SmartJack system to stabilize the floor. This system is slick and does not take over the space. The homeowners were very happy with the outcome.
Before

After

Bowing Wall- Forest Glade, NS

This home in Forest Glade, NS was beginning to bow in, and if not treated, would ultimately cave in. The homeowners were looking for a solution that did not involve repouring a new foundation. Thankfully Ridgeback's Patented Powerbroker system was able to support the homeowners and the home.
Before

After

Basement Waterproofing- Wilevile, NS

SuperSump, WaterGuard and CleanSpace can really change a rooms entirely.
Before

After

TripleSafe Sump Pump- Lunenburg, NS

This customer in Lunenburg was in need of a sump pump that could handle the ground water sitting under and around his home. His current pump was not withstanding the water intake, resulting in water pooling on foundation floor.
Before

After

TripleSafe Sump Pump- Lunenburg, NS

The homeowner of this home in Lunenburg, Nova Scotia reached out as his current sump pump he had installed many years ago by another company, was not withstanding the water intake over the past few months. Upon inspection it was evident the water under the homes foundation was substantial and continuous.

Dylan, one of our system design specialists explained the TripleSafe sump pump system to this homeowner and the homeowner knew immediately that this is something he needed.

The job was sold on the spot and installed just a few days later.