About Us

Complete Basement Systems of MN has been in business since 1975. They specialize in both basement wall and crawl space repair. This is a family-owned operated basement waterproofing, crawl space repair, drainage, and basement wall crack repair company. They have won three Angie's Super Service Awards for their favored customer service. There is also offer a no-obligation-free estimate!


Services Provided

  • +Basement Waterproofing

    • Basement Dehumidifiers
    • Basement Floor Crack Repair
    • Basement Mold Remediation
    • Basement Wall Crack Repair
    • Basement Window Installation & Replacement
    • Basement Window Well Installation & Replacement
    • Elevator Pit Waterproofing
    • Interior Basement Waterproofing
  • +Crawl Space Waterproofing & Encapsulation

    • Crawl Space Access Doors
    • Crawl Space Dehumidifiers
    • Crawl Space Drainage Systems
    • Crawl Space Encapsulation & Repair
    • Crawl Space Sump Pump Installation
    • Crawl Space Sump Pump Repair
    • Crawl Space Vapor Barrier
    • Crawl Space Vent Covers
    • Dig Out Crawl Spaces
  • +Remodeling

    • Basement Flooring
  • +Sump Pump

    • Sump Pump Installation & Replacement
    • Sump Pump Repair & Service
  • +Windows

    • Egress Window Installation & Replacement

Company Highlights

  • 24/7 Emergency Service
  • Residential & commercial services
By Rita
I had correspondence through e mail and that worked great.
By Justin
Expanding Iowa resources (keeping Iowa licensing on hand instead of having to go through state offices) and speed of delivery of post-work warranty info (2 weeks and no info yet) - otherwise a great group of individuals and obviously putting best effort forward for better of the customer! Great service and polite, trustworthy workers!
By Marshall Wilsor
This is the second time Complete Basement Systems has done work in our basement. We are very pleased with their work both times.
By robin
The timing of the job completion was perfect. The week after, we had rain for 7 days and the basement was trying to flood. The alarm on the sump pump kept us apprised of how the system was working. Many others had major water damage, but ours was kept to a minimum, I think, because of the new system that we had installed. Thank you.
By Carolyn Bruels
I have had trouble with the work another company did for me. MY son highly recommended your company based on the work he has seen done at different work sites.
By Tim Evans
Everyone we had contact with from the people in the office, to the salesman, to the installation crew were very professional and did excellent work. Keep up the great work!
By Melody
All your staff were very respectful and courteous and that is greatly appreciated.The job was done in a timely manner.I am going to qualify the above question about 'hiring us again'.....Overall, pleased with the work but not with all the mess left to clean up. I know the contract stated to expect 'some' dust but this was way more that 'some.' For the next step in having our basement finished, we had a contractor come in for an estimate and even he felt upon seeing the amount of dust present that other methods could have decreased the amount of cement dust all over (using a concrete saw with water spray and vacuum attachment). Had there been more positive results with the clean up process, I would not hesitate to recommend or rehire but it would definitely be a damper based on this current experience.We are scheduled for radon mitigation in the near future with your company and I hope that the cleanup for this will be better reflected.Are you aware that in Iowa, through Alliant Engergy there is a rebate program for insulation? Other providers of service qualifying for rebates have been aware of the process, made us aware of the process and included the filled out form with their invoices. Since you do work in Iowa, you might want to check into this as a means of improving customer service. (Some rebates entail an inspection by Alliant prior to the job in order to get the rebate as would be the case for the insulation.)
By Jim
Now we are hoping for rain to test it out!! Thanks again to everyone involved, great job.
By Leona
Now I probably won't get the hard rains I had but if I do hope all goes well!
By Leah Bauers
A picky friend of mine used your services. I knew that if she was happy with them, that you were a good company. Also, I like the fact that you warranty your work and if O sell my house that the warranty will go to the new home owner.
By Anita
None
By Ann
Great Crew!  Polite, knowledgeable and professional.  Thanks Guys!
By Bruce
Thanks to all that are involved. From the office staff to installation crew seemed like a friendly coordinated team effort. Work was proposed, scheduled and finished in a very timely and professional manner.
By Bonnie
Your representative was very courteous, friendly and knowledgeable about the basement system.  The crew were great! They were all hard workers and didn't waste anytime.  
By Elizabeth
I've found CBS' installation to stand up to its advertising. Neither my daughter, nor I, have had A DROP of water in our basements--knock on wood--since our installations. That says a lot, as our neighborhood has had several experiences of very heavy rains and numerous basements took on water.
By Mark
The foreman, \"BB\" was extremely dedicated to this work. Everyone knew their job. Another foreman, Ben(?) accompanied \"BB\" to put in the flooring in my basement. Your employees work hard.
By Mark Glaesemann
The foreman, \"BB\", was extremely dedicated to this work. Everyone knew their job. Another foreman, Ben, accompanied BB to put in the flooring in my basement. Your employees work hard!
By Michelle
From the first contact with your company everyone was very polite and professional. They worked with me while my financing was in process accepting what I could afford for a down payment without any hesitation. Job very well done when I am ready for my Egress windows I will be calling your company.
By Mick & Judy
Very Clean & Neat!
By Lorrie
So far so good, although we haven't had any rain since it was installed.  The crew always explained anything I had a questions about. Very Pleased! 
Jason C.
Hokah, MN
We decided to use Complete Basement Systems for our basement waterproofing needs. First of all, the salesman, Rob Larson was excellent. He answered all my questions and all of my wife's questions. He showed us how this product would help our situation, but he also listened to our needs and our circumstances. Yesterday was monsoon type rain in Hokah, MN and Ben Heldt showed up with his crew ahead of when we were expecting them which was great. I was at work and my wife was here to get them started. She left in the morning and I arrived home to see the crew hard at work. They were soaked from the rain but still working their tails off. Ben introduced himself to me and explained the process so far. They came from over 2 hours away so he politely asked if he and the crew could work until 8 or so, so they could finish in one day. I told him that was fine. 7:45 came and they finished and had me walk through and explained the pump and its functions to me. The crew was awesome. They were polite, informative, and overall just friendly to talk with. They did an awesome job with clean up and this experience was excellent from a customer standpoint. I would definitely recommend them and this system to my friends and family. Thank you everyone for your hard work.
Joanne D.
Caledonia, MN
I needed to fix the water leak problem in my basement. Your installers were wonderful, polite, courteous & did a fantastic job of cleaning up after the job was done. Once everything was installed, the foreman did a great job of going over everything with me.
Jeff &.
Winona, MN
I hired Complete Basement Systems because you had more reasonable prices and good recommendations from other people.  The crew did a very good job. - Candie
Jeff H.
Winona, MN
Hats off to Ben and his team! My sizable project had strict schedule requirements. The finished product was perfect and done when promised. The crew was extremely polite and kept me informed of the 3 day project as things progressed. I would highly recommend them.
Sheila & Mark T.
Chatfield, MN
Tom B.
Spring Valley, MN
Daniel & Joyce E.
Le Roy, MN
Eugene & Darlene J.
Grand Meadow, MN
Glenn F.
Rochester, MN
No one else would even be really interested in the job of tuck pointing my basement walls. Given the old limestone foundation, I am very satisfied. The wall looks worlds better. Thanks for doing the job promptly.
Mary J.
Rochester, MN
Your certified waterproofing specialist  knew what he was talking about & proposed a comparable price to other places. The job the installation crew did was awesome. I couldn’t believe how it all looked when they finished. It even rained the next day & I was so happy knowing there wouldn’t be any water in my basement! Thanks for such a good job! And the crew was so nice too!
Marvin & Jacque J.
Millville, MN
Everything was GREAT!!
Craig & Karen S.
Rochester, MN
Kirk M.
Rochester, MN
Complete Basement Systems has the best experience. “They do it everyday!” The entire package from contact with the sales rep to the final inspection was efficient, professional & with obvious competence.
Teresa H.
Rochester, MN
"My sister had a wet basement and crawl space. A competitor tried (and failed) to fix the problem; Complete Basement Systems got it right the first time. I couldn't be more impressed. The crew showed up on time, took pains to make as little mess as possible, and I think they even vacuumed my basement stairs! Plus, I got to use the leftover rock for landscaping. Thanks! I'll have to settle for singing your praises anytime the opportunity arises."
Matt and Michelle H.
Rochester, MN
Your company installed our waterproofing system when we had our house built 3 years ago. We've been very satisfied with your products & customer service.
Elizabeth C.
Rochester, MN
Robert and Lori R.
Rochester, MN
We have been very happy in the past with the service & maintenance by your service tech & I knew I could trust in continued good work to be done. The foreman was excellent to have done our project! Good custom skills. He does nice work & clean up done completely. We would recommend your company to others & especially this crew that worked on our project.
TIm & Tanya S.
Byron, MN
Tim and tanya S.
Byron, MN
We are so happy our basement will be livable space again!! Salesman, Matt, was extremely personable & honest. Price was less than a competitor because they were trying to sell us stuff we didn’t need. Follow up was excellent. Work was completed in 1 day, a pleasant surprise to have it done a day early.
Pat & Lyle E.
Elk River, MN
  • Basement Wall Crack Repair in Rochester, MN - Before Photo
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    Basement Wall Crack Repair in Rochester, MN - After Photo
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    Basement Wall Crack Repair in Rochester, MN

    This Rochester, MN homeowner had major issues with her basement wall and knew that she needed a permanent solution that she could feel confident in. Together with System Design Specialist Rob Larson, they designed a system that will not only solve the basement wall crack issues but will also prevent any moisture from entering the home. Now, she can rest assured that her home is a safe space for her to enjoy!

  • Waterproofing & Sump Pump Installation Rochester, MN - Before Photo
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    Waterproofing & Sump Pump Installation Rochester, MN - After Photo
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    Waterproofing & Sump Pump Installation Rochester, MN

    Our repeat customer Barbara of Rochester, MN contacted Complete Basement Systems to waterproof a new home of hers.  Our installation team installed a WaterGuard drainage system to collect any ground water seepage coming into the basement and then works to the newly installed SuperSump pump system.  

  • Foundation Wall Repair in Rochester, MN - Before Photo
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    Foundation Wall Repair in Rochester, MN - After Photo
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    Foundation Wall Repair in Rochester, MN

    Our customers, Daniel & Susana in Rochester were in the process of getting ready to finish their basement and had concerns with one of the walls that appeared to have cracks.  

    Complete Basement Systems installed our PowerBrace Wall System using zinc coated steel I-beams for added support to prevent any further movement of the wall. 

  • Waterproofing a Crawl Space in Rochester, MN - Before Photo
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    Waterproofing a Crawl Space in Rochester, MN - After Photo
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    Waterproofing a Crawl Space in Rochester, MN

    This Rochester home doesn't have to worry about rain flooding this spring!

  • CleanSpace Crawlspace in Rochester, MN - Before Photo
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    CleanSpace Crawlspace in Rochester, MN - After Photo
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    CleanSpace Crawlspace in Rochester, MN

    Here's a great example of just how bright and clean our CleanSpace Crawlspace Encapsulation can look. Just image the amount of storage space this family will have now without the worry of dampness or mold!

  • Crawl Space Encapsulation in Austin, MN - Before Photo
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    Crawl Space Encapsulation in Austin, MN - After Photo
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    Crawl Space Encapsulation in Austin, MN

    Rick is a homeowner in Austin, MN and customer of Complete Basement Systems.  Our company repaired his crawl space by installing a vapor barrier on the dirt floor of his crawl space using our patented CleanSpace System for crawl spaces.  Having this installed in your crawl space will protect the home above from the moisture, odors and other things that come from the earth under our homes. 

  • Waterproofing and Foundation Wall Repair Installation Austin, MN - Before Photo
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    Waterproofing and Foundation Wall Repair Installation Austin, MN - After Photo
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    Waterproofing and Foundation Wall Repair Installation Austin, MN

    Austin, MN homeowner was experiencing water in their finished basement and noticed a bowing foundation wall.  The solution was to install an interior waterproofing system along the perimeter of the home, a vapor barrier on the walls to prevent moisture and mold and for the bowing foundation wall, steel I-beams were installed to support and stabilize from any further movement. 

  • Sump Pump Replacement in Clear Lake, Iowa - Before Photo
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    Sump Pump Replacement in Clear Lake, Iowa - After Photo
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    Sump Pump Replacement in Clear Lake, Iowa

    Foreman Ben Heldt and his team replaced an old, hazardous sump pump system with our Super Pump and radon mitigation system so this Clear Lake homeowner can enjoy a dry basement that's also free of dangerous levels of radon!

  • Egress Window In Albert Lea - Before Photo
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    Egress Window In Albert Lea - After Photo
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    Egress Window In Albert Lea

    Raul in Albert Lea contacted us because he wanted to replace a small existing window with an egress window. Our design specialist Pedro met with him and help guide him through the process. Raul was happy with the communication and the professional work our installation crew performed to make his project come together.

  • Sump Pump Installation in Albert Lea, MN - Before Photo
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    Sump Pump Installation in Albert Lea, MN - After Photo
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    Sump Pump Installation in Albert Lea, MN

    In July 2016 after a big rainstorm that hit the Albert Lea, MN area our customer Elroy & Shannon found themselves with a flooded basement.  A problem they never had before, but clearly had found out fast that this would not be the last time.  

    When the installation team arrived to begin the installation, you can see just how much water was underneath their foundation after opening up the floor to install a sump pump and complete waterproofing system.  

    "The crew were very good with the installment of the system, and explained all that was done."

     

2017 Angie's List Super Service Award

2017 Angie's List Super Service Award

Angie's List 2016 Super Service Award

Angie's List 2016 Super Service Award

2015 Angie's List Super Service Award

2015 Angie's List Super Service Award