About Us

On-Site Specialty Cleaning & Restoration has been serving Macomb, Oakland, and Wayne Counties for 22 years. They offer fire + water damage restoration, property cleaning & storage, and hoarder cleanup. This company can provide 24-hour emergency service, the latest cleaning & deodorizing technology, and IICRC certified technicians. The BBB has recognized its dedication toward the customers and company by giving them an A+ rating. Call to schedule a free estimate today!


Services Provided

  • +Disaster Restoration

    • Biohazard Cleanup
    • Board Up Services
    • Contents Restoration
    • Crime Cleanup
    • Fire Damage Restoration & Repair
    • Odor Removal & Deodorization
    • Sewage Removal
    • Soot & Smoke Damage Repair
    • Water Damage Restoration & Repair
  • +Plumbing

    • Clogged Drain Overflow
    • Frozen & Burst Pipe Repair
    • Sewer Cleaning

Company Highlights

  • 24/7 Emergency Service
  • Residential & commercial services
By Maureen
They did an excellent job!
By Diane
All the crew was great - Moe, Chad, Jeremy, & others who's names I can't remember. Lily & Grace did an excellent job packing & unpacking, and cleaning up dusty items as they went along, which was much appreciated! I hope I never have water damage again, but if I do I will call On-Site!
By Robin
Great overall experience. I will continue to recommend your company!
By Weyand
High quality people; kept schedule; excellent work
By Carol
Fantastic, Carlos was great!
By larry&mary
you are the best!!! Thanks
By Todd
This recovery process was made much easier than it could have been because we used On-Site
By Michael
By JUDITH
By Kyoko
By Tammy
By Norm
By Asfandiar
By Mary
By Bill
By Jasmin
By Salon
By Joyce
By Paula
By Angel
Catherine H.
Garden City , MI
On August 11, 2014 I was heading home from a vacation when I received a call my basement was flooding. I contacted Randy Maycock from 1-800 Board up, a representative for On-Site Specialty Cleaning & Restoration while on the road to see if they could provide assistance. To my relief I received a call back they would respond. I was fortunate to have family get to my house and use a submersion pump to help hold off some water, and the drains began to function later. Family members had done their best to get personal items off the floor and move electrical cords. My basement looked like a tornado went through it after the flood with items being tossed everywhere in order to minimize damage.  Carlos Garcia and another member of the On-Site team arrived and surveyed the basement. Carlos and his partner brought in blowers and air scrubbers and sprayed a microbial agent. I fell asleep as they worked, and when they completed their work Carlos woke me to let me know he was leaving. Carlos and his partner were very courteous and professional. Carlos advised me of what I should do with the basement in terms of damage and sanitization. As of this writing I'm still trying to decide what I want to do with the basement. I sincerely appreciate the immediate response and professional manner in which I was treated. I'm employed as a Fire Chief and am often on the other side of a response, not the receiver. From a customer service standpoint I want On-Site to know I am extremely pleased with the service I received and the extra attention I feel I was given. There were multiple cities experienceing extreme flooding, but I felt I like I was their only customer. The company contacted me and let me know how soon they'd be able to repsond, and the crew worked in a professional and timely manner. I didn't get the impression they were pressured to get in and out at all, given the call volume they must have been experiencing. Thank you for all your assistance with my flood. I was really in a panic not being home and unsure of exactly was happening. I will definitely recommend On-Site for any emergency. I've been on both sides of a response from On-Site and I am very Pleased with your service. Sincerely, Catherine M. Harman 
S. B.
Dearborn Heights, MI
I am very happy with this company.  You do what you say and always on time.  The employees were very kind and polite and professional.
Kate L.
Canton, MI
I was in the process of selling my house and the inspector noticed there was mold in my attic.  I wanted to get this taken care of as quickly as possible so that there was no delay in selling my house.  My insurance agent passed along your information to me.  I was very pleased with the pricing and service that was provided.  Thank you again for helping me!
Mary
Grosse Pointe Woods, MI
On-Site helped me when I had a pipe break in my finished basement.  They dried and cleaned my basement and took great care of my personal belongings.  I would recommend them to anyone who needs their services!
Jason H.
Southfield, MI
We were extremely happy with Carlos & Michael. They did excellent work and were very professional. We would strongly recommend them. Your company exceeded our expectations. Pam Fritz from your office staff was extremely helpful. She was very professional and even emailed me Carlos's business card before he arrived. We look forward to posting a detailed review on Angie's List when all construction is complete.
Sandra T.
Farmington, MI
Carlos & Sam did a wonderful job and very pleasant people! Hudson, Lily & Priscilla did a great job!
Goldie L.
Roseville, MI
Jessie was conscientious about the quality of work and very professional. I asked many questions and his answers clear and concise.
Mary L.
Birmingham, MI
Carlos and crew were fantastic.  Totally professional and took great care with moms house.  Chad who came on day 2 was also a total professional.  I would and will recommend On-Site.
Robert L.
West Bloomfield, MI
I had a fire in my kitchen that caused damage to my cabinets and created a smoke odor throughout my house.  I had worked with contractors in the past and was unfortunately skeptical.  On-Site came highly recommended from a friend of mine who had used their services in the past.  I was extremely happy with the work quality, the communication and the overall customer service.  I hope I am not in the situation to ever need a restoration contractor in the future, however if I am I will without a doubt call Vince and the crew at On-Site.
Lynn C.
Macomb, MI
Dear On-Site, Crafty Lady Trio is pleased with the cleaning and restoration services your company has provided to us following the damage caused by the glass, wind and water due to the destruction of three of the windows in our storefront. The destruction also included the further breakage incurred by the supports for the glass.  Your staff was exemplary in following through with all steps of the clean-up. This included the acutal vacuuming of store merchandise and furnishings soiled by glass and debris from the wind as well as actual boxing and disposal of un-reclaimable merchandise and furnishings.  With assistance from your staff, the installation of the replacement carpeting occured within a three hour time frame. You have also been most helpful in reimbursing our staff for the additional hours incurred in re-stocking shelves and merchandise following the initial disaster and following the carpet replacement. This helped to keep the disruption to our regular business at a minimal level.  We have been extremely pleased with the coordination provided by your staff and your willingness to work with us to keep our store functioning as close to "business as usual" as possible. Best Regards, Lynn Cusumano Martina Browning Patrica Halan
Rosemary M.
Macomb, MI
Would highly recommend.
Loraleigh B.
Rochester Hills, MI
Carlos was outstanding! He did all the moving of furniture and removal of carpet. Jason as Supervisor was attentive and informative!
  • Fire Restoration in Garden City, MI - Before Photo
    Before
    Fire Restoration in Garden City, MI - After Photo
    After

    Fire Restoration in Garden City, MI

    This delicate, ornate table was damaged by soot.  On-Site will remove items from the home and make them new again in our state of the art warehouse and cleaning facility.  We will store your belongings in our tempurature controlled warehouse until the home is clean and safe for their return.

  • Fire Damage Repair in Garden City, MI - Before Photo
    Before
    Fire Damage Repair in Garden City, MI - After Photo
    After

    Fire Damage Repair in Garden City, MI

    This wood and glass table had extensive soot damage.  On-Site successfully brought life and beauty back to this one using environmentally friendly cleaning products. The homeowner was thrilled!!

  • Collectible Restoration in Detroit, MI - Before Photo
    Before
    Collectible Restoration in Detroit, MI - After Photo
    After

    Collectible Restoration in Detroit, MI

    This collector's item was feared to be a total loss by the homeowner.  On-Site cleaned and deodorized the delicate fabric from soot.  The home owner was thrilled that she was saved!

  • Furniture Restoration in Detroit, MI - Before Photo
    Before
    Furniture Restoration in Detroit, MI - After Photo
    After

    Furniture Restoration in Detroit, MI

    Suede?  No problem! On-Site carefully and successfully saved this suede couch.  The soot was cleaned and the fabric was deodorized. The homeowner was happy!

  • Flooded Basement in Birmingham - Before Photo
    Before
    Flooded Basement in Birmingham - After Photo
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    Flooded Basement in Birmingham

    Flooded basement in Birmingham, Michigan.

  • Soot & Smoke Restoration on Furniture in Birmingham, MI - Before Photo
    Before
    Soot & Smoke Restoration on Furniture in Birmingham, MI - After Photo
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    Soot & Smoke Restoration on Furniture in Birmingham, MI

    This damask print love seat was damaged in a house fire by soot and smoke. Our upholstery professional brought the once dirty and toxic ivory finish back to a beautiful addition to any formal living room.

  • Fire Damage Repair in Bloomfield, MI - Before Photo
    Before
    Fire Damage Repair in Bloomfield, MI - After Photo
    After

    Fire Damage Repair in Bloomfield, MI

    These porcelain figurines are like new again after On-Site's cleaning experts spent time and great care restoring them.

  • Hoarder Clean-up - Sterling Heights MI - Before Photo
    Before
    Hoarder Clean-up - Sterling Heights MI - After Photo
    After

    Hoarder Clean-up - Sterling Heights MI

    We provided a clear out and disposal of certain items for a hoarder and provided cleaning of the rooms after the selected items were cleared out.

  • Leaking Aquarium - Before Photo
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    Leaking Aquarium - After Photo
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    Leaking Aquarium

    A home owner had a leaking aquarium in their basement. At first glance, the only visible damage is bubbling paint near the lower trim.

  • Soot Damage Repair in Clarkston, MI - Before Photo
    Before
    Soot Damage Repair in Clarkston, MI - After Photo
    After

    Soot Damage Repair in Clarkston, MI

    This high-end love seat was assumed to be a total loss. However, our Upholstery Specialist was able to fully restore it.

Three Years with HomeAdvisor

Three Years with HomeAdvisor

One Year with HomeAdvisor

One Year with HomeAdvisor

Ten Years with HomeAdvisor

Ten Years with HomeAdvisor

HomeAdvisor Elite Service Provider

HomeAdvisor Elite Service Provider

HomeAdvisor Top Rated Company

HomeAdvisor Top Rated Company

5 Years with Home Advisor

5 Years with Home Advisor

Home Advisor Screened & Approved Service Professional

Home Advisor Screened & Approved Service Professional

Angie's List Super Service Award

Angie's List Super Service Award