Hank E.
Greenwich, CT
Air,Inc brings "professional" to an entirely new level. Jonathan, the "comfort consultant" spent significant time reviewing my home for a new install of a mini-split(ductless) A/C system. Of the 4 other servicemagic contractors, only two showed up, and only 1 of them actually gave me a quote (i.e. very unprofessional). Anyway, once Air, Inc arrived to install the system, the *entire* crew was friendly, extremely professional, smart, efficient, and did an absolute perfect job (and they all spoke English). Very clean, excellent install. I'm very happy with Air, Inc and wouldn't hesitate to recommend them to anyone needing A/C install or repairs.
Homeowner
Cos Cob, CT
Air, Inc. did diagnostics on our old furnace which was overheating; they found this was due to wrong furnace sizing done years ago (when 2-zone with damper was converted to 2 independent zones). Even though we did not end up purchasing the replacement furnace from them, they did a good job troubleshooting, and gave us a fair assessment of the problem and good estimate for work to be done to correct the issue.
Jeanmarie F.
Stamford, CT
Everyone at Air, Inc. (Kelly, Jonathan,and Dennis) made the ordering, financing, and installation so easy. It was a relief to work with true professionals who can be trusted. Thank you again. Joe and Jeanmarie Forte of 109 Buckingham Drive, Stamford.
Homeowner
Ridgefield, CT
Everything was good except the communication with me for the date and time they were coming to install my furnace.
Homeowner
Wilton, CT
I had a very good experience with the Service Professional and they did a great job.
Chris S.
Southport, CT
We are all set---the furnace was installed by Air inc..they were terrific--efficient--professional--came out immediately and put the furnace in the next day--PERFECT
Ken D.
Shelton, CT
The installers showed up on time and were neat and clean throughout the project. I watched them install the new furnace most of the day. I am a stickler for precise work and they were true professionals. Highly recommend Air, Inc
Joanne G.
Oxford, CT
The technician was friendly and efficient. He explained how to use the new thermostats clearly and patiently. I would hire them again.
Richard F.
Milford, CT
Knowledgeable, Professional, Prompt follow up and follow thru.
Kenneth M.
Milford, CT
Very responsive, clean, efficient, good job.
Walljohn H.
Milford, CT
Hi Tracie,
Just wanted to let you know how grateful we are to you for sending over a crew to replace the condenser unit,refrigerant lines and the compression fittings throughout the system. I trust that this will bring an end to the series of issues we have been experiencing and the next time we engage the services of your crew is for preventive maintenance and not for anything pertaing to leaks. As promised,l have attached a picture showing the severity of the last oil leak for your records.Please extend our gratitude and appreciation to Dave and his crew for a job well done.
Thanks again for your persistence and support in resolving this issue.
Homeowner
Orange, CT
Well executed
Jimmy M.
Naugatuck, CT
Arrived on scheduled install date on time & completed in half the time. Also received courtesy call the day before confirming start time. All necessary items needed included in complete install. No additional charges. Soup to Nuts all included.
Christopher V.
West Haven, CT
West Haven's very own Tom Clement works for Air Inc. so I want to give a HUGE shout out to Air, Inc. I had an issue with my 3 year old gas furnace where I wasn't getting hot water. Air, Inc. was there on a Saturday exactly at the time he said and quickly diagnosed the problem and fixed it for me.
Then after speaking with Tom, he was able to confirm that the part was under warranty and this morning I got a call that I wouldn't be charged for the part. Now THAT's customer service!!
Robert G.
New Haven, CT
Prompt response to service request; prompt diagnosis and remedial action; reasonable price; good follow up
Matt S.
New Haven, CT
Air Inc came recommended, and they didn't disappoint. I called on a Sunday evening after coming back from some travel to find a cold house. Mark asked all sorts of good questions beforehand, and even tried to solve my problem on the phone, and save me the cost of his visit. He came out anyway, and was able to identify the problem that three other furnace repairmen had failed to identify. I thought the fee was quite reasonable, and I appreciated how Mark left his card, as well as a description of what he had done with the service. Hopefully I won't need them anytime soon, but I would definitely use them again!
Robert W.
East Haven, CT
They were neat, fast and clean. Did an excellent job.
James M.
East Haven, CT
I would use again!
David M.
Cheshire, CT
Came out during a hurricane and snow storm. Office updated us consistently as to technician's exact arrival time.
Anna K.
North Haven, CT
Fast work, great personality and wonderful customer service, recommend to anybody who need work done on heating. I was waiting 3 days; the coldest days in my life without heating till i find this company and got the heating working again:)