About Us

Doug Lacey, Chad Lacey, Owner

Doug Lacey, Chad Lacey, Owner

Doug Lacey's Basement Systems is your locally owned and operated basement repair contractor for Southern Alberta. In operation since 1992, it's our goal to provide quality service and workmanship to our valued customers in an effort to create happy and healthy homes. We here at Doug Lacey's Basement Systems are proud members of the Basement Systems Network. Reach out for your free, no obligation estimate today! 


Services Provided

  • +Basement Waterproofing

    • Basement Dehumidifiers
    • Basement Floor Crack Repair
    • Basement Mold Remediation
    • Basement Wall Crack Repair
    • Basement Window Well Installation & Replacement
    • Elevator Pit Waterproofing
    • Exterior Basement Waterproofing
    • Interior Basement Waterproofing
  • +Crawl Space Waterproofing & Encapsulation

    • Crawl Space Access Doors
    • Crawl Space Encapsulation & Repair
    • Crawl Space Flood Vents
    • Crawl Space Pump Out Service
    • Crawl Space Vapor Barrier
    • Crawl Space Vent Covers
    • Dig Out Crawl Spaces
  • +Foundation Repair

    • Bowing Wall Repair
    • Foundation Crack Repair
    • Foundation Floor Joist Repair
    • Foundation Floor Joist Replacement
    • Foundation Inspection
    • Foundation Raising & Settlement Repair
    • Foundation Replacement
    • Foundation Sill Plate Repair & Replacement
    • New Foundation Construction
    • Retaining Wall Repair
    • Sagging Floor Joist Repair
  • +Insulation

    • Blown-In Insulation Installation & Replacement
    • Cellulose Insulation Installation & Replacement
    • Crawl Space Insulation Installation & Replacement
    • Fiberglass Insulation Installation & Replacement
    • Floor Insulation Installation & Replacement
    • Foam Board Insulation Installation & Replacement
    • Garage Insulation Installation & Replacement
    • Injection Foam Insulation Installation & Replacement
    • Mineral Wool Insulation Installation & Replacement
    • Roof Insulation Installation & Replacement
    • Wall Insulation Installation & Replacement
  • +Radon Testing & Mitigation

    • Multi-Family Home Radon Mitigation
    • Multi-Family Home Radon Mitigation System Inspection
    • Radon Mitigation
    • Radon Mitigation System Inspection
  • +Remodeling

    • Basement Flooring
  • +Sump Pump

    • Sump Pump Installation & Replacement
    • Sump Pump Repair & Service
  • +Windows

    • Window Well Installation & Replacement

Company Highlights

  • In business since 1992
  • Residential & commercial services
By Ben
Thank you for helping with our problem.
By Clint
Lower cost than local company, plus larger and older company.
By Ralph
Two thumbs up, job well done.
By Levi
The crew answered all our questions we had. The crawlspace is pure white now, much easier on the eye, and the sump pump works great and that is important.
By Andrea
Work was to be completed in minimal time, other companies needed us out of our home for 4 to 5 days.
By Beverly
No yard destruction and life time warranty.
By Randy
Thank you for helping with my basement problems.
By Vivian
Great Job!
By Paul
The office staff was very professional.
By Jerry
I used your company in the past and I was faced with another similar problem. There was no doubt who to call.
By TODD
Overall I am happy with the work. I hope it was just a misunderstanding between myself and Chad on the total extent of the job.
By Ray
Price for the service seems a little o the excessive side.. i understand the increase in costs but when i moved in 4 years ago 120 cost seemed fair for a 20 min service now 185 plus tax seems awful high
By Cal
Thank you for your help. My basement is now dry.
By Glen
The crew did a good job, and a big thanks to the scheduler at the office.
By Scott
Had good luck in the past with your company and feel confident with you.
By Patrick
Had to get my foundation wall crack fixed and your warranty is unbeatable.
By Scott
The crew that did the work very clean and did an very good job.
By Karen
satisfied with the work that was done. very friendly crew was in my house
By Kevin
Professional, dependable, guarantee workmanship.
By Dorothy
I had looked into your WaterGuard and sump pump at a Home and Garden Show so when our basement flooded in about 2002 I knew what I wanted and phoned before business hours while the rain was still pouring down and was able to schedule an appointment and get the system installed relatively quickly. It was a big job but we've never had any water issues since.
Judy G G.
Medicine hat, AB
  We had this company repair the moisture in our basement and the service was great! The crew were on time each day and carried out their work efficiently. The foreman was Farhad Hamidi, and he was just great as well. We would recommend them for any such jobs.
Nicole F.
Medicine Hat, AB
The crews and Eric did such an amazing job. I am ecstatic about the work done, and will tell everyone about my amazing experience!
Dustin H.
Medicine Hat, AB
Cory was FANTASTIC!! I loved the service, the results, the presentation. I really just loved the entire experience! I will definitely use you guys again and tell everyone about my experience! 
Gail T.
Bow Island, AB
I really appreciated the expertise and professionalism of the System Design Specialist that came to my home. He explained the problem to me in a way I could understand, and then explained the solution thoroughly. I am pretty happy about my experience and I will tell everyone about it!
Michael T.
Brooks, AB
I just wanted to reach out to let you know that I am quite happy with the work that has been done by Layne and Caleb. Both of them have gone above and beyond professional in their regards to the work being done and their interactions with me. If the need arises in the future, I will definitely be calling on you guys!
Kyle and Angela T.
Lethbridge, AB
July 17 2008 Repaired cracked foundation wall. Friendly and fast crew. Cleaned up their own mess. Very professional. Would recommend Basement Systems to others. Kyle and Angela T
Ken and Natalka T.
Lethbridge, AB
We hired your company after some internet research and because of your Sales Rep. Excellent service! Your people were terrific!
Twyla
Lethbridge, AB
We had a large crack in our basement's foundation that lead to a leak in our basement. Our basement was a mess and Gord was very willing to come to our home and look at the damages. He made a house call at our convenience and brought very informative information with him. Gord took the time to explain our options for repair. He was very thorough and used a PowerPoint presentation to explain how water seepage occurs and what a crack in a foundation look like as well as what our choices to repair our problem were. He came back to our home on a weekend to ensure things looked good for the employee from Basement Systems Calgary to complete his task. We were extremely satisfied with Gord's genuine concern and help. He is very personable and great to work with.
Rod S.
Lethbridge, AB
Do you know Adrian? He has the most exceptional work ethic! He called me this morning before my appointment and turned up right on time. He was efficient, effective, exceptionally helpful, exceptionally knowledgeable, and EXCEPTIONALLY LIKEABLE! As a retired Supervisor/Manager, I see great quality in employees. Adrian has done your company proud. I showed him a picture of my late father and he did something that brought tears to my eyes and a lump in my throat (Adrian will know what he did). I have some of Adrian & Cody's cards and would be more than proud, as a customer, to hand them out and highly recommend you. I am EXTREMELY, EXTREMELY HAPPY WITH THE COMPANY FROM BEGINNING TO END!!!   I loved the service, the product, the results, how clean the area was, the presentation, the person, and the entire experience. I am overly ecstatic with the treatment I received from this company. 
Kim W.
Barons, AB
I met with Eric and I had concerns that my foundation was sinking because I noticed a crack on my floor. I knew nothing about construction, but Eric walked me through everything. At the end of his inspection it was found that nothing was wrong, but he gave me piece of mind and taught me a lot so I know for the future. I really appreciated Eric's visit, and I will for sure call this company if any issues arise in the future. 
Mandy T.
Fort Macleod, AB
Overall, I am very happy with my experience with Doug Lacey's Basement Systems, and the work they did for me! I appreciated that when the Foreman came for a walkthrough of my home, he shook my hand and introduced himself, and he took his shoes off. The respect was really appreciated! I am ecstatic with they was I was treated! 
Phumi K.
Drumheller, AB
Found out about it online and heard from others who had experience with the company. I was tired of getting my basement done incomplete and paying people tons of money only to still have a continuously leaking basement. I had sleepless nights when it rained because i Knew my basement would be wet. Since work done by the basement systems, I have an absolutely dry basement. I keep checking the basement each time it rains and to my surprise it would still be dry. I have stopped checking regularly now and for the 1st time in a long time, I have peaceful sleeps. Thank you basement systems!!!
Kelly C.
Drumheller, AB
Your company came highly recommended by an individual whose opinion I trust. Seriously - very pleased with the knowledge and expertise of James and Kent.
Lorraine
Drumheller, AB
Very nice and a lot of fun. Would love to have them back.
Cynthia and Kevin P.
Halkirk, AB
Together we raised just over $112,000.00 This will be used for a new and much needed septic system. By joining us in our golf tournament, you have made a great impact on the Ranch, not only financially, but also in the advancement of the ministry of Circle Square Ranch. God is so good! Thank you so much and God bless you abundantly! Kevin and Cynthia Perry
Leslie & Dave B.
Blackie, AB
We just wanted to drop you a quick line to tell you we've lost count of how many times we have thanked you for coming down here to our acreage near Blackie and convincing us that putting in your system was the way to go. We were on the fence, but glad we took the plunge.Our sump has been going about every 15 minutes for the last month, and now every 20 minutes. Our water table is at levels not seen since the 60's according to the neighbours. We are just so happy to not be dealing with water in our basement...you have no idea!! Our neighbours have not been so lucky.Your company has been great to deal with and we have mentioned Basement Systems to a number of people.Anyway, just wanted to let you know how happy we are with our system.....THANKS!!!
Reesa B.
Strathmore, AB
While scheduling my appointment the customer service was awesome! I loved the person I talked to and I am excited to tell my family and friends about my experience!
Craig B.
High River, AB
Feiross and Tyler were both friendly, courteous, and professional. The service was great, the results were good and the entire experience was seamless. I am going to tell everyone about my experience! 
Jordan P.
high river, AB
This crew did an awesome job encapsulating my crawlspace! I honesty cant believe the transformation! I loved the service and the people who I met throughoout the process. I am also very impressed with how clean the space was the entire time! Great crew! 
Keith K.
High River, AB
During the sales process Cory was brilliant, very informative and very professional! Michele from customer service was so kind and helpful! Very funny too, I could talk to her for hours 
  • Basement Waterproofing Dunmore, AB - Before Photo
    Before
    Basement Waterproofing Dunmore, AB - After Photo
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    Basement Waterproofing Dunmore, AB

    This customer contacted us because she had been noticing some water in the basement of her Dunmore, AB home. She wanted it fixed as soon as possible so she could develop her basement stress free. To solve her problem, we installed a WaterGuard®below-floor drain around the perimeter of the basement. This drain rests in a bed of drainage stone on top of the foundation footing which makes it clog resistant. It will collect water from around the basement and direct it to the SuperSump® that was previously installed. The last thing installed was a CleanSpace®vapor barrier. This is a 100% waterproof vapor barrier that will prevent humidity from entering the basement walls.

  • Basement moisture control, Medicine Hat AB - Before Photo
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    Basement moisture control, Medicine Hat AB - After Photo
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    Basement moisture control, Medicine Hat AB

    This customer had concerns about moisture in their basement, so we placed some cleanspace vapor barrier below her ground. 

  • Crack Repair in Medicine Hat, AB - Before Photo
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    Crack Repair in Medicine Hat, AB - After Photo
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    Crack Repair in Medicine Hat, AB

    This customer contacted us because she recently noticed that there was cracks in the foundation of her Medicine Hat, AB home. She wanted them sealed to ensure her peace of mind. There were no signs of leaking or structural problems, but she did not want to wait until they were causing problems. Our team installed our CarbonArmor® crack repair kit which will both seal and support the foundation cracks. 

  • Foremost, AB Foundation Crack Repair - Before Photo
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    Foremost, AB Foundation Crack Repair - After Photo
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    Foremost, AB Foundation Crack Repair

    This homeowner in Foremost, Alberta contacted us concerned with a leaking crack located in the basement wall. Cracks in foundation walls are common in homes throughout Alberta. Usually a side effect of the natural curing process of concrete, however when they leak they can cause a lot of mess and headache. In search of the best solution to address their concern, and protect their home investment, these homeowners contacted the experts at Doug Lacey's Basement Systems.

    A System Design Specialist was able assess the situation and provide the homeowners with a FREE, no obligation quote designed specific to address all of this homeowners concerns. The foundation crack was then repaired by our Service Team utilizing a Polyurethane Resin injection, followed by reinforcing the crack with CarbonArmor®, a series of strips across the crack significantly improving the overall stability of the wall.

  • New Wall Supports Installed in Milk River, AB - Before Photo
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    New Wall Supports Installed in Milk River, AB - After Photo
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    New Wall Supports Installed in Milk River, AB

    This homeowner in Milk River, AB Contacted us due to concerns with the wall support in the basement as well as the wall being made of dirt. Wanting to prevent the foundation walls from collapsing anymore than they were already a System Design Specialist went to the home to assess the situation and provide them with a FREE, no obligation quote.

    Once the homeowner accepted the proposal for the proper fix, which Basement Systems suggested our production team got to work! Starting with removing multiple bins of rock solid dirt and jackhammering the dirt to break it up. Once this was compete they got to work on building the new forms for the wall support. Then they installed our CleanSpace® crawl space vapor barrier encapsulation to prevent moisture from passing through the floors. This durable liner will also allow for servicemen to use the space without damage while also transforming it into usable storage space. 

  • Settlement issues & wall cracks in Milk River, AB - Before Photo
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    Settlement issues & wall cracks in Milk River, AB - After Photo
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    Settlement issues & wall cracks in Milk River, AB

    This customer knew he had a problem when wall cracks began forming all around his foundation walls. He contacted us because he wanted them repaired. We installed CarbonArmor® wall crack reinforcement strips on all of the wall cracks to both seal them and provide support to them. CarbonArmor® is made from fiber-reinforced polymer that is 10-times stronger than steel! This Milk River, AB homeowner now has peace of mind!

  • The service call in Barnwell, AB - Before Photo
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    The service call in Barnwell, AB - After Photo
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    The service call in Barnwell, AB

    Servicing your sump pump is imperative to ensure your sump pump works when it needs to, and how it should work! 

  • Brooks, AB homeowner notices foundation problems - Before Photo
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    Brooks, AB homeowner notices foundation problems - After Photo
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    Brooks, AB homeowner notices foundation problems

    This customer was doing some internal renovations on his home, and noticed that his floors were sloping. He tried to fix it himself using a DIY solution, but it did not last long. This false sense of peace of mind caused the problem to get worse. This customer planned on living in this Brooks AB homes long-term, so he wanted a permanent, trusted solution installed by professionals. Luckily, we have the perfect solution for this problem. The product is our SmartJack® foundation reinforcement system!

  • Floor support for sagging floors in Brooks, AB - Before Photo
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    Floor support for sagging floors in Brooks, AB - After Photo
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    Floor support for sagging floors in Brooks, AB

    This Brooks, AB homeowner contacted us because he lacked floor support in his home. He started to notice it a few years ago when his floors started sagging. He tried to DIY a repair by using wood blocks, but he quickly realized that it was inadequate and it was unsafe. He contact us because he wanted a permeant repair. To repair this problem, we used our SmartJack® floor reinforcing system. They are commonly used for crawlspace support, however they are very versatile and have the ability to support this home perfectly. 

  • Brooks, AB basement leak - Before Photo
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    Brooks, AB basement leak - After Photo
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    Brooks, AB basement leak

    This customer contacted us because he noticed a big wet spot in the corner of his finished basement. The carpet was wet, and so was the drywall. To fix this problem and ensure that the basement does not get ruined anymore, we installed a SuperSump® sump pump, a CleanSpace® vapor barrier, and a WaterGuard® below-floor drain. This Brooks, AB homeowner will now have peace of mind forever! 

Platinum Community Votes 2023

Platinum Community Votes 2023

Top Ranked Foundation repair service in Calgary

Top Ranked Foundation repair service in Calgary

Community Votes Calgary

Community Votes Calgary

Social Savvy Award- Calgary Renovation Show

Social Savvy Award- Calgary Renovation Show

30 Years in the Basement Systems network

30 Years in the Basement Systems network

BBB 30 Year Accreditation

BBB 30 Year Accreditation

2020 Platinum Winner - CommunityVotes Calgary

2020 Platinum Winner - CommunityVotes Calgary

2018 Rising Star Award-National Radon Defense

2018 Rising Star Award-National Radon Defense

#1 Canadian Dealer (2016-2017)

#1 Canadian Dealer (2016-2017)

Total Sales Award (2016-2017)

Total Sales Award (2016-2017)

BBB 25 Year Accreditation

BBB 25 Year Accreditation

BBB Business Ethics Award (2002)

BBB Business Ethics Award (2002)

BBB Torch Award (2014)

BBB Torch Award (2014)

Canadian Cup (2007-2008)

Canadian Cup (2007-2008)

Canadian Cup (2005-2006)

Canadian Cup (2005-2006)

Canadian Cup (2004-2005)

Canadian Cup (2004-2005)

Pulse of the City (2017)

Pulse of the City (2017)

Top Network Dealer Award (1999)

Top Network Dealer Award (1999)

Total Sales Award (2014-2015)

Total Sales Award (2014-2015)

Total Sales Award (2013-2014)

Total Sales Award (2013-2014)